Emtel Missed Call Alert prompts subscribers on any calls that did not reach them due to 'busy', 'unreachable' or 'phone switched-off' instances.
MCA will keep track of all missed calls and collect caller numbers, time, and date of call. Subscribers will be alerted on the missed call via SMS.
How to activate MCA? (Prepaid and postpaid)
Just send MCA R by SMS to 8888 and you're done!
You will receive an SMS to confirm activation of the service.
Charges
Prepaid and Postpaid
- SMS sent to 8888 cost the same as a normal SMS
- A monthly fee of Rs. 10 will be deducted from your prepaid or postpaid account (every 30 days as from date of activation). You will receive an SMS informing you of the same
- All incoming SMS are free
Enjoy the following options only with your Emtel
If you have the number of the missed call in your phonebook, the name of the caller will appear instead of 8888* (only if calls have been made from the same number).
*Depending on mobile options.
To block a specific number:
Send MCA MSG BAR followed by the phone number to be blocked to 8888.
To cancel this function, send MCA MSG BAR DEL followed by the phone number to be unblocked to 8888.
To receive your MCA SMS on another phone number (SMS compatible):
- Send MCA MSG DIV followed by the phone number on which you want to receive your MCA SMS
- To cancel this function, send MCA MSG DIV DEL followed by the phone number
To switch the service ON and OFF
OFF: Send MCA OFF to 8888.
ON: Send MCA ON to 8888.
To deactivate Missed Call Alert
Send MCA D to 8888.
FAQs
Will I receive MCA SMS if the caller has activated CLIR?
If CLIR is activated, MCA SMS will display missed call from "anonymous" for postpaid and prepaid users.
If you have activated voicemail, you will get the caller party number in the MCA SMS even if the caller has activated CLIR.
Will I receive MCA SMS for international missed calls?
For international missed call, MCA SMS will include the CLI if available. When not available, "anonymous" will be displayed.
If my phone remains switched off for one week, will I receive all MCA SMS?
No. Only missed calls from the last 24 hours will be available.
What happens if I have less than Rs. 10 on my prepaid account on the day I will be charged for the service?
MCA service will be suspended for a period of 30 days. It can be reactivated automatically anytime during those 30 days provided that you recharge your account. The monthly fee will then be deducted.
If you recharge your account after 30 days, you will have to register again to be able to use the service.
Can I use MCA and voicemail at the same time?
Yes. If the caller hangs up before the end of the voicemail message and beep sound, you will receive a MCA SMS and no voicemail SMS.
If caller hangs up after the beep or after leaving his voice message, no MCA SMS will be sent. You will receive voicemail SMS only.
If voicemail has been cancelled on your mobile, you will not receive any MCA SMS.
If only one function of voicemail has been cancelled, e.g. no reply function, you will receive no MCA SMS for "no reply" cases.
