030 FAQs

Can I make International Calls using 030 Direct from my Prepaid Emtel?
Yes, all you need to do is to dial 030 followed by the country code and followed by the number you need to call.
Tip: you can save the numbers that you call often on your mobile with 030 followed by country code and followed by the number itself. Then when you need to call the number, all you need to do is go in your contacts on your mobile, select the number and press the dial button.

Can I make International Calls using 030 Direct from my Postpaid Emtel?
You first need to visit an Emtel Showroom or contact your habitual representative from Emtel and ask for 030 direct to be activated. Once this is done you will be able to call abroad by dialing 030 followed by country code and followed by the number.

Can I make International calls using 030 Direct from a fixed line?
You first need to visit an Emtel Showroom or contact your habitual representative from Emtel and ask for a 030 direct agreement. You will need to bring your ID card and a proof of address. Once you have signed the agreement you will be able to make international calls using 030 Direct by dialing 030 followed by the country code and followed by the number you want to dial.

What is the technology used behind 030 direct?
030 Direct uses conventional Telephony as opposed to Internet Telephony.

What is the difference between Internet Telephony and Conventional Telephony?
The Quality of Service cannot be guaranteed on Internet Telephony as it goes through a network over which the carrier/ILD operator does not have control. Conventional Telephony uses direct links between carriers and thus the carriers can control the quality.