Our ISO Certification

ISO
In view of providing the best services to its customers, Emtel Ltd, a pioneer in the mobile cellular telephone industry in Mauritius as well as the whole Southern Hemisphere, has embarked itself into developing a Total Quality model for benchmarking itself against world-class standards.

Emtel appointed BSI (British Standards Institution) as assessor for its quality system in order to target the highest benchmarks.

BSI is a worldwide certifying institute with the most number of certificates issued in the world. BSI has been the founder of the ISO standards.

Obtaining such a recognition from BSI in November 2003, Emtel Ltd has today set the benchmark in Mauritius and in the Indian Ocean islands as the first Telecommunication company for having successfully obtained certification with BSI and having surpassed the requirements of ISO 9001:2000. Yet another First from Emtel.

Emtel strongly believes that its achievement will with no doubt benefit its valued customers and the country in general. One of the core values of Emtel is to participate in the socio-economic development of the country. Within the company, Emtel has trained its entire workforce towards the practice of quality and has a team of internal auditors to self-monitor its quality management system.

Year 2009 saw the successful upgrade of Emtel Ltd to the ISO 9001:2008 certification. This achievement has again propelled Emtel Ltd ahead of competition and indicates its commitment towards continually improving its services for its customers.


ISO 9001
FS77000


BSI Group Information
BSI Group is a leading business services provider to organizations worldwide, offering a range of services for management system certification, product testing and certification, and standardization.

It operates in a range of sectors as diverse as building and construction, medical devices and nanotechnology.

• As the world's first national standards organization, BSI British Standards has a globally recognized reputation for independence, integrity and innovation in the production of standards and information products that promote and share best practice.
• BSI is also one of the world's leading providers of training, conferences, information and knowledge on standards, regulatory approval and business improvement for local and global audiences.  A number of high quality conferences and events are run throughout the year; which brings together key players to debate latest trends, regulations and issues, with opportunities for delegates to take part in open discussions and debates led by panels of expert speakers. These conferences are often accompanied by relevant workshops which go into detail on particular topics in a practical learning environment.
• BSI Product Services is the testing and certification arm of the world renowned British Standards Institution. As such, their capabilities are amongst the most highly rated in the world. They grant the licence to trade in some markets and give a competitive advantage in others.

Moreover, the company is a global provider of management systems assessment, certification and training services, with more than 60,000 certified locations and clients in over 100 countries. BSI helps organisations to implement and certify an effective management system across a broad range of business areas and standards, including:

a. Quality ISO 9001 
b. Environmental ISO 14001
c. Occupational Health & Safety OHSAS 18001
d. Information Security ISO/IEC 27001
e. Integrated Management PAS 99

For further information about BSI, please visit the website:www.bsi-global.com