Pour tout savoir sur votre équipe préférée où que vous soyez !
Fan de foot ? Vous avez une préférence pour une équipe en particulier et vous voulez tout savoir sur elle ? Avec Emtel TeamTweet, tout ce que vous avez à faire c'est de vous enregistrer et vous recevrez automatiquement des SMS avec l'évolution des scores pendant les matchs, les dernières infos, les matchs a venir ou les analyses des matchs directement sur votre Emtel.
Comment faire ?
Envoyez REG suivi du code de votre équipe par SMS au 8800*. Par exemple, envoyez reg chel au 8800 si vous êtes fan de Chelsea.
Equipes
Code
Arsenal Chelsea Liverpool Manchester United
Arsn Chel Liv Manu
Vous pouvez vous enregistrer pour une ou plusieurs équipes. Les SMS entrants sont gratuits.
Tarifs Pour les services prépayé et abonnement: Rs. 10/mois pour la première équipe. Rs. 5/mois par équipe additionnelle.
FAQs
Comment faire pour s'enregistrer au service TeamTweet ? Pour vous enregistrer, envoyez REG suivi du code de votre équipe par SMS au 8800.
Equipes
Code
Arsenal Chelsea Liverpool Manchester United
Arsn Chel Liv Manu
Par exemple, si vous êtes fan de Manchester United, envoyez reg manu par SMS au 8800.
Quels sont les services disponibles avec Emtel TeamTweet? Vous pourrez suivre les équipes suivantes : Arsenal, Chelsea, Liverpool et Manchester United. Emtel Teamtweet vous permettra de recevoir des SMS avec les scores en live, les évènements durant les matches, des blagues amusantes sur les équipes adverses et toutes les informations nécessaires pour rester au plus près de l'actualité de votre équipe préférée.
Combien coûte ce service ? Les SMS envoyés au 8800 sont au coût d'un SMS normal.
L'abonnement mensuel coûte Rs. 10 pour la première équipe. L'abonnement pour chaque équipe additionnelle vous sera facturé Rs. 5 par mois. Votre abonnement se renouvellera automatiquement tous les 30 jours.
Les alertes que vous recevrez sont gratuites.
Qui peut utiliser ce service ? Le service Emtel TeamTweet est disponible pour les services abonnement et prépayé.
Comment serais-je facturé pour ce service ? Pour le service abonnement : le montant sera ajouté à votre facture mensuelle. Pour le service prépayé : le montant sera directement déduit de votre compte.
Est-ce que Emtel TeamTweet est compatible avec tous les modèles de mobiles ? Tous les mobiles sont compatibles avec ce service.
Est-ce que le service Emtel TeamTweet fonctionne aussi quand je suis en 'roaming' ? Oui.
Quelle est la différence entre TeamTweet et TamTam SMS ? Avec TeamTweet, un seul SMS suffit pour vous enregistrer et recevoir automatiquement des informations à propos de votre équipe préférée.
Est-ce que je peux vérifier les équipes pour lesquelles je me suis enregistré ? Oui. Envoyez status par SMS au 8800
Que faire si je ne désire pas suivre un match ? Avant chacun des matchs de votre équipe vous recevrez un SMS qui vous informera de l'heure à laquelle le match débutera. Répondez à ce SMS en envoyant SKIP suivi du code de votre équipe au 8800 (avant ou pendant le match) pour ne pas recevoir des informations sur l'évolution du match. Par exemple : skip manu
Que faire si j'ai envoyé SKIP et que je veux reprendre le match ? Il vous suffira d'envoyer RESUME suivi du code de votre équipe par SMS au 8800 pour reprendre le match à n'importe quel moment avant la fin de la rencontre. Par exemple : resume manu
Comment faire pour se désenregistrer au service Emtel TeamTweet ? Envoyez dereg suivi du code de votre équipe par SMS au 8800. Par exemple : dereg manu
Customer Care Assistant (Ref: CCA)
Job Overview
You will be part our Customer Care Team of Chemin Grenier and of Black River (Opening soon). The goal of this team is to ensure that Emtel's commitment to Total Customer Satisfaction is consistently met. This entry-level position in Emtel offers a range of career growth options for high performers. You will be responsible for providing front-line customer service to customers, by ensuring professional and responsive customer relations and also providing timely and accurate customer care.
You will be responsible for the billing activities as well as for customer service activities in the billing department. The incumbent will have to ensure that bills are processed and printed in an accurate and timely manner. You will also be expected to ensure the proper processing of Direct Debit claims, liaise with Banks, issue billing reports and entering data in the Billing system.
You will be expected to work closely with other departments to ensure that the organization's requirements for business development are met. The incumbent will be responsible to manage and grow existing and new business with a strong bias to revenue generation. Further to this you will be expected to maintain a highly professional partnership with businesses by ensuring unwavering support.
The AfricaCom Awards event was held on 11th November 2009 at the International Convention Centre, Cape Town in South Africa and recognizes outstanding achievements in the telecommunications sector.
Emtel won the award for the project ''Connecting the people of Agalega Islands to the world''. The implementation of the Emtel network in Agalega is part of the Corporate Social Responsibility of the company and here is what the jury said about Emtel:
''The winner for this category made the unanimity of the judges for of course improving and transforming considerably life through the introduction of telecommunications in undeserved areas but also for proving that there is no small action. The year's winning project is part of Emtel Mauritius Corporate Responsibility programme. Congratulations''.
Mr. Jean Marc Momple, Technical Manager (Special Projects) of Emtel, was present to receive the award.
500 industry leaders celebrated the achievements of the African telecommunications industry at the 2nd AfricaCom. The star-studded awards ceremony was opened by Yvonne Chaka Chaka comprising a 4 course dinner and after-party with live music & dancing.
Assistant Sales Manager (Ref: ASM)
Job Overview
To provide leadership and coordination to the Corporate Sales team so as to ensure that the department achieves its business objectives, which are annually reviewed.
You will be part our Customer Care Team. The goal of this team is to ensure that Emtel's commitment to Total Customer Satisfaction is consistently met. This entry-level position in Emtel offers a range of career growth options for high performers. You will be responsible for providing front-line customer service to customers, by ensuring professional and responsive customer relations and also providing timely and accurate customer care.
Information Technology Department – IT Manager (Ref: ITM)
Job overview
You will be responsible for directing and managing the IT functions on a day-to-day operational basis. You will be accountable for the development, implementation and maintenance of all IT systems as well as IT systems security with emphasis on IT security and IT disaster recovery functions. Works closely with other departments to ensure that the organization's requirements for business or operational systems are effectively forecast, prioritized, and met. Supervises team of technical/professional staffs who concentrate on specific technical or functional/operations areas. Ensures the needs of the business are identified and that the necessary business solutions are provided and supported, working with business management to this end. Sets framework for the provision and support of solutions covering areas such as resourcing, program, and project management development standards.
You will be responsible for providing support in the various human resource functions, which include recruitment, training and development, performance monitoring and HR report generation. You will develop, advice and implement policies relating to the effective use of employees within the organization. You will take part in the effective management of recruitment process.
You will be responsible for conceptualizing and launching Value Added Services (VAS) as well as for designing and implementing promotional activities for VAS. You will be responsible for the monitoring and management of Value Added Services and ensure customer stickiness. You will also have to ensure relevant communication and develop a quality check system for your products & services.
You will be responsible to provide leadership and coordination for the implementation and rollout of telecommunications infrastructure that encompasses sites selection, civil works, electrical works and telecom equipment deployment. To manage in-house and outsourced infrastructure projects including planning, execution and timely delivery will also form part of your responsibility.
You will use your product knowledge to deliver practical technical training sessions across the company and with targeted customer groups. Reporting to the Marketing Manager, you will be designing, developing, organizing, delivering and evaluating product training to various target groups as per established objectives and quality standards.
You will form part of our customer care team for our new showroom in Chemin Grenier. You will be responsible for providing front-line service to customers, ensuring professional and responsive customer relations. One of your objectives is to ensure that Emtel's commitment to Total Customer Satisfaction is consistently met. This entry-level position in Emtel offers a world of career growth options for high performers.
You will be responsible of the preparation of accounting reports, reconciliation, revenue and direct/indirect cost/expenses accounting and other accounting related activities. Support for financial statement preparations, internal control execution, SOX, ISO and audit will form part of your duties.
You will be responsible for assisting the Revenue Assurance (RA) Information Security Analyst in consolidating network setup and implementing information security measures on current and new systems. You will also be responsible to liaise with different department to ensure Information Security Measures are being implemented and respected. Ensuring relevant communication and participating in problem assessment and solving for security gaps will also form part of your responsibility. ty.
Can I make International Calls using 030 Direct from my Prepaid Emtel? Yes, all you need to do is to dial 030 followed by the country code and followed by the number you need to call. Tip: you can save the numbers that you call often on your mobile with 030 followed by country code and followed by the number itself. Then when you need to call the number, all you need to do is go in your contacts on your mobile, select the number and press the dial button.
Can I make International Calls using 030 Direct from my Postpaid Emtel? You first need to visit an Emtel Showroom or contact your habitual representative from Emtel and ask for 030 direct to be activated. Once this is done you will be able to call abroad by dialing 030 followed by country code and followed by the number.
Can I make International calls using 030 Direct from a fixed line? You first need to visit an Emtel Showroom or contact your habitual representative from Emtel and ask for a 030 direct agreement. You will need to bring your ID card and a proof of address. Once you have signed the agreement you will be able to make international calls using 030 Direct by dialing 030 followed by the country code and followed by the number you want to dial.
What is the technology used behind 030 direct? 030 Direct uses conventional Telephony as opposed to Internet Telephony.
What is the difference between Internet Telephony and Conventional Telephony? The Quality of Service cannot be guaranteed on Internet Telephony as it goes through a network over which the carrier/ILD operator does not have control. Conventional Telephony uses direct links between carriers and thus the carriers can control the quality.
030 Direct Tariffs
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030 Direct For your Business
You can also call abroad using 030 Direct from your fixed phone.
Enjoy fantastic rates when you call a foreign country from Mauritius. Talk more often to partners living overseas from as low as Rs. 3.00/minute.
With Emtel 030 Direct, enjoy the following benefits:
Crystal-clear communications with our high-quality international network
Dial 030 before your international phone numbers directly* from your fixed phone (*Provided you first register to the service in one of our showrooms or through your sales representative)
Per second billing as from the first second
Set up a credit limit according to your needs
How it works?
For example to call France, dial 030 33xxxxxxxxx. As simple as that!
030 Direct For You
Need to call abroad? Think 030 Direct!
Emtel brings you a simple, straight forward and affordable means to call abroad directly from your mobile phone. All you need to do is dial 030 before all your international phone numbers.
You have an Emtel Prepaid?
Call your family and friends abroad using 030 directly from you mobile phone. No need to fill any form. E.g. to call someone in UK, dial 030 44xxxxxxxxxx.
You have an Emtel Postpaid?
Visit the nearest Emtel showroom and fill in the form before you can call your international phone numbers from your mobile.
You have a fixed phone?
Visit the nearest Emtel showroom with your ID and proof of address and fill in the form. You will then be able to dial your international numbers by using 030 directly from your fixed phone.
With Emtel 030 Direct, enjoy the following benefits:
Your international calls from as low as Rs. 3.00/minute
Call abroad directly from your mobile phone. E.g. 030 (country code) (correspondent's number)
No need to use international calling cards with long PIN codes etc
Enjoy the best tariffs when using 030 Direct
Per second billing as from the first second. You talked for 40 seconds? You will be billed for exactly this.
How it works?
For example to call France, dial 030 33xxxxxxxxx. As simple as that!
Tips
Prepaid: You can also dial ‘’00’’ or ‘’+’’ instead of “030” in front of your international numbers. You will still benefit from the same low tariffs as when you use 030.
You can even save your international numbers in your phone book including ‘’00’’, ‘’+’’ or ‘’030’’ in front so that when you need to call abroad, all you have to do is select the number you wan to call and press .
Postpaid: After you register, you can also dial ‘’00’’ or ‘’+’’ instead of “030” before your international numbers. You will still benefit from the same low tariffs as when you use 030.
You can even save your international numbers in your phone book including ‘’00’’, ‘’+’’ or ‘’030’’ in front so that when you need to call abroad, all you have to do is select the number you wan to call and press .
BlackBerry Curve 8520 Gemini
Emtel introduces the most affordable BlackBerry® ever
The BlackBerry® Curve 8520 is easy to use - and fun to have around.
Reach out and stay in touch - wherever you are. Take and send photos. Chat on the phone, use instant messaging or check out the latest updates on Facebook.
Week Days: Peak Hours from 08h00 to 20h00. Public Holidays & Sundays: Off peaks. Saturdays: Peak Hours from 08h00 to 16h00. For corporate tariffs, contact us at sales@emtelnet.com
Note: All incoming calls & SMS are free. Outgoing SMS to short codes might be charged at a premium rate.
What is Emtel Per Second Billing (PSB)? Emtel
Per Second Billing is a pricing mechanism where all your local mobile
call charges are rounded up to the second instead of to the nearest
minute or 30 seconds. Per Second Billing is applicable from the FIRST
second of a call!
PSB does NOT apply for calls to: 1. Audio text (301XXXX/302XXXX/303XXXX) 2. Other special services number like Online MT Directory – 150 & 152
What does it mean? With
per second billing, calls are billed to their exact duration, without
any time minimum per call. A 13 second call is billed for 13 seconds
and will NOT be charged for 30 seconds.
Emtel Love SMS
Le site de rencontres 100 % LOVE
Avec Emtel Love SMS:
Rencontrez des filles ou des garçons par SMS
Un service simple et facile à utiliser
Un seul SMS suffit pour commencer à discuter
Comment faire ?
Envoyez LOVE par SMS au 8585
Répondez à 4 questions. E.g. What is your favourite color? Blue – Yellow – Red
Des profils vous correspondants seront en même temps recherchés. Ces utilisateurs répondront aux mêmes questions que vous.
Le premier à donner les mêmes réponses que vous sera sélectionné pour discuter avec vous. Voir conditions ici.
Votre numéro de portable restera à tout moment confidentiel.
Envoyez les codes suivants par SMS au 8585:
Code
Description
Love
Pour commencer une session
Stop
Pour terminer une session
Block
Pour bloquer un participant
Help
Pour plus d'infos
Tarif: Re 1 par SMS pour les services prépayé et abonnement. Les SMS entrants sont gratuits.
How to set a Caller Tune for a specific number
Send perso<tune no.><space><calling party number> by SMS to 8138
Are there any requirements for setting Password on my BlackBerry?
Are there any requirements for setting Password on my BlackBerry?
Your password must be a minimum of four characters and a maximum of sixteen characters. For optimum security, use a combination of alphabetic and numeric characters. Your password is also case sensitive.
Why is it that < no name > is displayed in the BlackBerry handheld address book?
Why is it that < no name > is displayed in the BlackBerry handheld address book?
Cause Contacts in the handheld Address Book are sorted by: First Name, Last Name, or Company. If the contact was created in Microsoft? Outlook? and all of the above fields were left blank then the contact will be displayed as <No Name> in the Address Book after the handheld synchronized with the desktop. Resolution The contacts in Outlook must specify First Name, Last Name or Company. The handheld can then be synchronized with the desktop to apply changes to the Address Book
Can I edit the original message when I am using the "reply to" or "forward" handheld function?
Can I edit the original message when I am using the "reply to" or "forward" handheld function?
No, you cannot edit the original message when you are using the "reply to" or "forward" handheld function because this content is not sent from the handheld.
Message encryption Messages that are received by the system through the aggregation server are encrypted using SSL when supported by the email server (POP over SSL, IMAP over SSL, Outlook Web Access (OWA), iNotes). If the email server does not support an SSL connection, a standard non-secure HTTP connection is used.
Can I read attachments with the BlackBerry handheld?
Can I read attachments with the BlackBerry handheld?
Yes (with specific attachment file types). The user can request the table of contents of an attachment or request the full contents of an attachment. For the table of contents, the user can download sections of the attachment. For the full content, the attachment (up to 2kB) is downloaded to the handheld. The content is compressed (usually less than 1kB) during wireless data transfer. Users can request "more" of an attachment.
To enable the password option, perform the following steps: In the Home screen, scroll to Options and click the Trackwheel. The Options screen appears. Scroll to Security and click the Trackwheel. The Security screen appears.
While in the Password field, press the Space key to enable the password. A dialogue box appears, prompting you to enter a password with a minimum of 4 characters. Press Enter when you are finished. You will have to enter your password again to verify it.
Spreadsheet document dimensions are limited to 10,000 rows.
Spreadsheet document view does not support formatting, for instance, bold, underline and italic.
Document view does not support Italic.
Universal Content Stream (UCS) has a size limitation of 32 K:
The UCS size limitation is unrelated to the original document size.
The size limit truncates the document and a message displays at the bottom to indicate that the document has been truncated. The Table Of Contents (TOC) feature must be used to access the rest of the document because the document was truncated.
Open the message containing the attachment on the handheld.
Click the trackwheel and click Open Attachment from the menu. The Attachment screen opens.
Scroll to the file name of the document, click the trackwheel and select Password. The Enter Password prompt appears.
Enter the password and click the trackwheel to enter.
Go to Table of Contents or Full Content and click Retrieve.
Note: Attempting to access a password-protected document other than a .pdf file will not display a prompt for the password. The attachments will timeout displaying an X beside the attachment. If a resend is attempted the following message will be displayed on the handheld "Password not supported for this format. Resend?"
What happens to the phone function after the maximum number of invalid password entry has been reached?
What happens to the phone function after the maximum number of invalid password entry has been reached?
Maximum tries is 10 times. Thereafter the handheld data is erased and can no longer send or receive email messages. However the phone functions will still be accessible.
You can find your PIN number from the following locations on your handheld: (a) On the Home screen, go to Options >Status. (b) On the sticker at the back of the handheld. (c) Under the battery cover.
Do I have to register for International Roaming to use the service to access my emails while overseas?
Do I have to register for International Roaming to use the service to access my emails while overseas?
Yes. You are required to subscribe for International Roaming services and activate GPRS before you leave the country in order to access your emails while overseas.
Unlimited fun and excitement now at your fingertips!!! Log in Emtel Chat mobile service and meet hundreds of people and make new friends…. Chat incognito with hundreds of people across Mauritius...
Initiator pays for all the persons he calls for the conference. E.g. if a person initiates a conference call with 2 persons he pays for calling the 2 persons.
Do I pay the same roaming tariff from different countries?
Do I pay the same roaming tariff from different countries?
No. You will pay different charges depending on the country from which are calling. Check out our tariffs on our website or call 498 9898 for more info.
You can still use your phone for downloads. Emtel has agreements with several countries for you to use their GPRS/3G network when you are travelling abroad. For more info, call 498 9898.
To call a local fixed line For example, while you're roaming in UK, to call a local fixed line in UK, key in <Area Code><Telephone Number>.
To call a local mobile phone line For example, while you're roaming in UK, to call a local UK mobile phone line, key in <Network Code><Mobile Phone Number>.
To call an Emtel mobile phone To call an Emtel mobile phone while roaming, key in <+><Country Code><Mobile Phone Number>.
To call an international line in another country For example, to call Australia while you're roaming in UK, key in <+><Country Code><Area Code><Telephone Number>.
+ denotes International Access Code.
Emtel Prepaid
To call a local fixed line E.g. while roaming in UK, to call a local fixed line, key in <*123*><00><country code><fixed line number><#> and press ok
To call a local mobile phone line E.g. while roaming in UK, to call a local UK mobile phone line, key in <*123*><00><country code><mobile number><#> and press ok
To call an Emtel mobile phone To call an Emtel mobile phone while roaming, key in <*123*><Mobile number><#> and press ok
To call an international line in another country For example, to call Australia while you're roaming in UK, key in <*123*><00><country code><mobile number><#> and press ok
Access a whole range of information and entertainment on wap.emtel.com. You can download games, ring tones, music as well as get information on weather, sports, news and much more.
Is there a limit on the size of the MMS that I can send via my phone?
Is there a limit on the size of the MMS that I can send via my phone? The limit is 150 Kb per MMS. However the size limit will also depend on the model of your mobile phone.
How different is MMS as compared to existing SMS service?
How different is MMS as compared to existing SMS service?
With MMS, you can combine pictures, audio clips and text in a single message. For example, you can send a personalized birthday greeting with a picture, a song and text. You can even choose to send your MMS to a mobile phone or an email address.
MMS stands for Multimedia Messaging Service. It allows a variety of message elements to be sent to you as a user and these can contain text, animations, photographs, etc.
Tariff: Rs. 3.00 per MMS for both Prepaid and Postpaid customers
GPRS means General Packet Radio Service available to users of GSM mobile phones. It is often described as "2.5G", that is, a technology between the second (2G) and third (3G) generations of mobile telephony. It provides moderate speed data transfer, by using unused resources from the GSM network.
The maximum attainable speed on a GPRS network from a mobile phone is 170Kbps*.
* The speed you will experience on our data networks will also depend on multiple factors, including network changes, traffic volume, service outages, technical limitations, signal strength, your equipment, terrain, structures, weather, and the overall performance of the Internet.
Can I get back my phone number upon reactivation if it has been deactivated?
Can I get back my phone number upon reactivation if it has been deactivated?
When your mobile number is deactivated, the number may be reallocated to another customer. In this case, you will not be able to recover your previous number.
I no longer have any credit on my account. What happens if I do not recharge my account?
I no longer have any credit on my account. What happens if I do not recharge my account?
If you do not recharge your account within 60 days after your credit is zero, your account is deactivated. At deactivation you will no longer be able to recharge your account or receive calls.
I have recharged my account? For how long can I use my credit?
I have recharged my account? For how long can I use my credit?
Your credit is valid for a limited period after your recharge.
Option 1: If your account has been recharged with a Scratch Card The card denomination you are using to recharge your account determines for how long your credit will be valid.
Scratch card of Rs 50 : credit valid for 30 days after recharge Scratch card of Rs 125 : credit valid for 90 days after recharge Scratch card of Rs 250 : credit valid for 90 days after recharge Scratch card of Rs 475 : credit valid for 90 days after recharge
Option 2: If your account has been recharged through EPin: 15 days for any amount between Rs. 20 & Rs.49. 30 days for any amount between Rs.50 & Rs.124. 90 days for any amount between Rs.125 & Rs.1, 000.
What is Emtel EPin? Emtel EPin is a paperless recharging facility for Emtel Prepaid customers. Your account will be recharged instantly and you will also get an SMS confirming the same. You can recharge your account with any amount starting from Rs 20 till Rs 1,000. Just visit one of our EPin dealers, give him your Emtel number and the amount you wish to recharge with.
Which amounts of recharge are available? The minimum amount you can purchase is Rs.20 worth of credit (i.e. credit + VAT amount) up to a maximum of Rs.1, 000 (credit + VAT included). You can only purchase recharge in whole amount in rupees and NOT in cents. Note that the amount you request will already include the VAT. 15% of the amount will be deducted as VAT and the remaining will be recharged on your prepaid account as credits.
Is it possible to have a recharge of more than Rs.1, 000? Yes in that case the EPin retailer will recharge your account first with Rs.1, 000 (including VAT) and any additional top ups until the amount requested is met.
How long is the E-Pin recharge valid for? 15 days for any amount between Rs. 20 & Rs.49. 30 days for any amount between Rs.50 & Rs.124. 90 days for any amount between Rs.125 & Rs.1, 000.
Can I recharge my account through Emtel EPin when I am abroad? Yes* you can. *In all countries where Emtel has roaming agreements.
You will get prepaid scratch cards for recharging your account from our 10 Emtel showrooms or more than 3,000 retailers through the island. Recharge of your account can also be done at ATM of selected banks, by SMS, with Easy Transfer and EPin.
Emtel prepaid With a prepaid account, you will not pay any monthly rental. You will pay only for your communication charges. View complete rates. Emtel Postpaid Choose among the 3 available calling plans: Private, Liberte and Business. The monthly charges you pay depend on your plan. The call charges i.e airtime rates might also vary with your package. View complete rates.
Insert your SIM card as instructed in your phone's user guide Switch on your phone and enter your PIN number when requested. You can find your PIN on your starter pack. Call *122#.
After 3 unsuccessful PIN code entries, your SIM card is automatically blocked for security reasons.
You can unblock it by using your 8-digit PUK (PIN Unblocking Key). Refer to your phone user guide on how to unlock your phone using your PUK.
It is important that you enter the PUK correctly. If a wrong PUK is entered 10 times, your Emtel prepaid SIM card will be permanently blocked to protect your account. You will have to purchase a new Starter Pack with a new phone number if this happens.
If you have forgotten your PUK code please call us on 498 9898. We will authenticate you with your original PIN code before giving you your PUK code.
Your SIM card is covered by a 4-digit personal identification number (PIN). This original PIN has to be entered to activate your phone when you insert your SIM card on your phone. You will find your PIN on your starter pack.
To keep your SIM card secure, you can leave the PIN identification request "on". This PIN can be changed occasionally as well.
You will also get a PUK code (PIN Unblocking Key) at the time you receive your SIM card.
Please keep the original PIN and PUK codes in a secure place. You will need your original PIN for authentication purposes when you register to a service (my mobile account). You will need the PUK to unblock your SIM in case of accidental SIM lock.
Que se passe-t-il si le numéro de téléphone de mon correspondant n’est pas un numéro Emtel ?
Que se passe-t-il si le numéro de téléphone de mon correspondant n’est pas un numéro Emtel ?
Le service ne fonctionnera pas. Vous recevrez un SMS vous indiquant que vous avez utilisé un numéro invalide. Pour les Gift SMS, le prix du SMS sera quand même déduit de votre compte.
Quelle est la validité d’un Gift SMS et d’un Collect SMS ?
Quelle est la validité d’un Gift SMS et d’un Collect SMS ? Un Gift SMS et un Collect SMS ont une période de validité de 24 heures. Passé ce délai, les SMS seront effacés du système.
Que se passe-t-il quand les Collect SMS restent non lus ?
Que se passe-t-il quand les Collect SMS restent non lus ?
Vous pouvez envoyer jusqu’à 4 Collect SMS qui restent non lus. Vous pourrez à nouveau envoyer des Collect SMS lorsque ceux envoyés précédemment sont lus au fur et à mesure.
Un Collect SMS est un SMS qui a été lu et payé par celui à qui vous avez envoyé ce SMS. Un Collect SMS non lu est un SMS qui n’a pas été accepté par le destinataire. (Il/Elle n’accepte pas de payer pour le SMS ou n’a pas encore vu qu’il a reçu un Collect SMS.)
Appelez notre Customer Care au 498 9898. Donnez leur votre nom et votre username afin qu’ils vérifient votre identité et un nouveau mot de passe vous sera envoyé par SMS.
Est-ce que je dois avoir une balance minimum pour transférer des crédits ?
Est-ce que je dois avoir une balance minimum pour transférer des crédits ?
Oui. Vous devez avoir un minimum de Rs. 5.60 sur votre portable. Vous pourrez alors transférer un minimum de Rs. 5 et payer les 60 sous du SMS envoyé au 8747.
Votre crédit restera valide en fonction de la durée de validité de votre dernière recharge en date par Emtel EPin ou Scratch card. Exemple : si votre dernière recharge EPin vous offre une validité de 30 jours, la somme que vous recevez par Emtel Easy Transfer sera aussi valide pour 30 jours.
Oui. N’oubliez pas de conserver votre mot de passe et votre username en toute sécurité ! Ne donnez jamais votre mot de passe à quelqu’un d’autre. Par précaution, effacez aussi tous vos SMS envoyés au 8747.
What happens if I have less than Rs. 10 on my prepaid account on the day I will be charged for the service?
What happens if I have less than Rs. 10 on my prepaid account on the day I will be charged for the service?
MCA service will be suspended for a period of 30 days. It can be reactivated automatically anytime during those 30 days provided that you recharge your account. The monthly fee will then be deducted. If you recharge your account after 30 days, you will have to register again to be able to use the service.
Will I receive MCA SMS if the caller has activated CLIR?
Will I receive MCA SMS if the caller has activated CLIR?
If CLIR is activated, MCA SMS will display missed call from "anonymous" for postpaid and prepaid users. If you have activated voicemail, you will get the caller party number in the MCA SMS even if the caller has activated CLIR.
Quel tarif sera appliqué si je vérifie la liste de mes Emtel Favourite Numbers quand je suis en 'roaming' ?
Quel tarif sera appliqué si je vérifie la liste de mes Emtel Favourite Numbers quand je suis en 'roaming' ?
Le tarif de 'roaming' sera appliqué et dépendra du pays où vous vous trouvez. Pour modifier les Emtel Favourite Numbers :
Pour changer 1 numéro : Envoyez change<espace>nouveau numéro<espace>ancien numéro<espace>ancien numéro par SMS au 8500 E.g. change 421xxxx 980xxxx 498xxxx
Pour changer 2 numéros : Envoyez change<espace>nouveau numéro<espace>nouveau numéro<espace>ancien numéro par SMS au 8500 E.g. change 982xxxx 428xxxx 980xxxx
Pour changer les 3 numéros : Envoyez change<espace>nouveau numéro<espace>nouveau numéro<espace>nouveau numéro par SMS au 8500 E.g. change 497xxxx 982xxxx 981xxxx
Quel tarif sera applicable quand j’appelle mes Emtel Favourite Numbers?
Quel tarif sera applicable quand j’appelle mes Emtel Favourite Numbers ?
Vous bénéficierez de 20 % de réduction sur tous vos appels vers vos Favourite Numbers. Vous profiterez du tarif le moins cher du marché, soit Rs 0.016/seconde (Rs 0.96/minute)
Est-ce que je peux enregistrer seulement 1 ou 2 numéros Emtel prépayé ou abonnement?
Est-ce que je peux enregistrer seulement 1 ou 2 numéros Emtel prépayé ou abonnement?
Oui. Vous pouvez enregistrer seulement 1 ou 2 numéros Emtel. Ex. : Pour enregistrer 1 seul numéro, envoyez reg 497xxxx par SMS au 8500 et vous pourrez bénéficier de 20 % de réduction sur tous vos appels vers ce numéro.
What's the difference between Video Streaming and Video Downloads?
What's the difference between Video Streaming and Video Downloads?
With video streaming the video file remains on the server, the initial part of the video is copied to a buffer on your 3G phone and than after a short delay, starts to play and continues as the rest of the file is being pulled down. The video will not be stored in your phone.With video downloads, the entire video file is downloaded and stored in your phone before you will be able to view the video.
What is the difference between Internet Telephony and Conventional Telephony?
What is the difference between Internet Telephony and Conventional Telephony?
The Quality of Service cannot be guaranteed on Internet Telephony as it goes through a network over which the carrier/ILD operator does not have control. Conventional Telephony uses direct links between carriers and thus the carriers can control the quality.
How is the billing done for ILD calls handled by other ILD operators?
How is the billing done for ILD calls handled by other ILD operators? In some cases, billing is done by Emtel (e.g. for I-Telecom), but in most cases the billing is done by the other ILD operator. In this case, you will receive a bill from Emtel for your mobile calls (including the local airtime for the IDD calls) and a second bill from the ILD operator.
Can I cancel my carrier pre-selection at any time?
Can I cancel my carrier pre-selection at any time?
You can cancel a pre-selection at any time by sending a letter to this effect to Emtel. This will not infringe on your rights to have any other carrier pre-selected at any other time.
How to recharge your account through an ATM machine?
How to recharge your account through an ATM machine?
Recharge your account with your debit or credit card on the ATM of the
following banks: MCB, SBM, MPCB and FCB. You can even recharge accounts
of family and friends.
The minimum amount you can purchase is Rs.20 worth of credit (i.e.
credit + VAT amount) up to a maximum of Rs.1, 000 (credit + VAT
included). You can only purchase recharge in whole amount in rupees and NOT in cents. Note
that the amount you request will already include the VAT. 15% of the
amount will be deducted as VAT and the remaining will be recharged on
your prepaid account as credits.
What will happen if I do not fill in the carrier pre-selection form?
What will happen if I do not fill in the carrier pre-selection form? As
from the 1st of July 2004, all calls effected using '00' or '+' will
not be processed and you will hear an announcement asking you to
contact your access provider to pre-select a carrier or use a '0X0'
access code.You can fill-in the form after the 1st of July 2004, you will then be able to dial IDD calls using '00' or '+'.
Why do I need to fill-in the carrier pre-selection form?
Why do I need to fill-in the carrier pre-selection form? If
you do not fill-in the form, you will not be able to make international
calls using '00' or '+'. Even if you have pre-selected EmtelWorld, you
can still use another ILD operator on a call-by-call basis by using
'0X0' access codes.
Rollback from Daylight Savings Time
Impacts and resolutions for BlackBerry
1. Rollback DST in Mauritius The Government of Mauritius announced the rollback of daylight saving time (DST) in Mauritius as from March 29th, 2009 at 02:00 A.M local daylight saving time (GMT+04:00).
Changes are shown in the table below:
Local Time
DST
UTC offset
Zone Name
Sunday 29th March 2009 , at 01:59:57 Sunday 29th March 2009 , at 01:59:58 Sunday 29th March 2009 , at 01:59:59 Sunday 29th March 2009 , at 03:00:00 Sunday 30th October 2008 , at 03:00:01 Sunday 30th October 2008 , at 03:00:02 Sunday 30th October 2008 , at 03:00:03
Yes Yes Yes No No No No
+5 +5 +5 +4 +4 +4 +4
MUT MUT MUT MUT MUT MUT MUT
2. What is the impact on my BlackBerry? The DST may not be programmed in to your BlackBerry, which may create issues with your appointments and time settings. The current Time Zone (XXX GMT +5.00) should be changed to normal Time Zone i.e. XXXX GMT +4.00 (e.g. Abu Dhabi GMT +4.00).
Impact on the BlackBerry device calendar
1. Will appointments on my BlackBerry calendar be affected? Yes, appointments with a start date falling after March 29th may display incorrectly.
2. Would a recurring appointment started during the affected period last year display incorrectly? Yes. Even if the recurring appointment started before the affected period in previous years, the start and end times may display incorrectly after the March 29th. In some cases, all instances of this appointment will display incorrectly thereafter.
3. What happens when my BlackBerry synchronizes its calendar with my email client, or with my computer calendar through BlackBerry Desktop Manager? In both situations your appointments and reminders may display incorrectly on your BlackBerry during the affected period.
4. Do I need to update my appointments manually during the affected period if I've updated my BlackBerry through our BES? Yes. Appointments created after the update is done, will appear one hour ahead in the BlackBerry calendar. Appointments created using the normal Time Zone (GMT +4.00) on updated computers and BlackBerry devices will display correctly.
5. Is there a way to make all appointments appear correctly on my BlackBerry? No. Existing appointments will be one hour ahead. New Appointments created using the normal Time Zone rules on updated computers and BlackBerry devices will display correctly. Refer to 'Change Time Zone' instructions.
Note for BlackBerry Internet Service (BIS) users If you run your BlackBerry as a stand-alone device to connect directly to your ISP-based email, you can't update its software. The only solution is to manually change your BlackBerry's clock, as outlined above. 6. Can I update my BlackBerry using BlackBerry Connect software? Yes. A BlackBerry with BlackBerry Connect sets its clock from the operating system it connects with. Contact your supplier to check on software updates.
7. What happens if a user changes his Time Zone from Ekaterinburg (GMT +05:00) to Abu Dhabi (GMT +04:00) on his BlackBerry Device? All existing appointments will be moved ahead by one hour. This implies that there will be anomalies between the BlackBerry device and the user's mailbox. New appointments created using the normal Time Zone (GMT +04:00) on updated computers and BlackBerry devices will display correctly.
Change the Time Zone - Mauritius
To change the Time Zone to Abu Dhabi (GMT +04:00) 1. From the BlackBerry Home screen, click Options. 2. From the Options screen, click Date/Time.
3. Follow instructions below:
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29th May 1989 - Emtel Ltd became the first mobile telephony operation in the whole Southern Hemisphere. This major step in Mauritian telecommunications history was the fruit of the collaboration of two pioneering groups – The Currimjee Jeewanjee Group, one of the foremost groups in Mauritius, and Millicom International Cellular (MIC) S.A.,based in Luxembourg.
During these 20 years, Emtel has managed to sustain this innovation drive and still today, the Emtel brand itself is the synonym of technology, innovation and high quality.
Milestones
Milestones set by Emtel have thus paved the last decade to bring telecommunications in Mauritius to new heights:
1989
Emtel is the first cellular operator in the Southern hemisphere.
1995
Emtel was one of the founders of Bharti Cellular Ltd with the first Indian GSM network in New Delhi
1996
Introduction of International Roaming in Mauritius
1998
Emtel Ltd was the first company to introduce prepaid system for its customers hence booming the cellular market and creating massive accessibility to mobile communication.
1999
Emtel introduces new modes of communications with SMS, mobile email and 6-party conferencing.
2000
Emtel Ltd was the first to introduce the Short Message Service (SMS), which in the following years will revolutionize mobile communication.
Host of Value Added Services such as Voice Mail - personalized, confidential answering service, SMS, Mobile e-mail, International Roaming Service for those who wish to be accessible whilst traveling overseas, and Mobile Fax among others.
2002
2002 has been marked by the introduction of SMS based information provision and the launch of the first mobile internet portal in Mauritius bringing interaction between web and cellular phone.
2003
Emtel Ltd was the first to integrate music and mobile telephony. The service, JukeBox 135, allows the Emtel subscriber to listen and dedicate songs to any other telephone number.
Emtel Ltd was the first to offer the roaming facility to its Prepaid customers.
Emtel is certified ISO 9001: 2000 by the prestigious British Standards Institution, showing commitment to offer a customer-focused and high quality service.
2004
Emtel brings a new way of communicating to Mauritius through Multimedia Messaging.
Emtel launches its International Call Gateway, offering henceforth a complete communication service to its users.
Launch of the WAP portal from where customers can download videos contents, ringtones, games, latest international/sports news and horse racing pictures and videos.
Emtel Video Surveillance: with this service customers are able to monitor their house or office remotely with their Emtel 3G mobile.
November 29th, Emtel launches the first 3G (UMTS) Network in Africa. A real revolution in telecommunications, with new features like video calling, high speed Internet, video streaming and downloading, location based services and high speed WAP browsing.
2005
Emtel introduces Emtel Caller Tunes which allows customers to personalize their phones by choosing a song to welcome their friends and relatives calling them.
2006
March, Emtel initiates the Video Surveillance service which allows customers using a 3G mobile to keep a watch on the place of their choice (residence or office for example).
May, Emtel TV now available on 3G mobile phones. Subscribers can carry their favorite TV shows, music, news and sport channels anywhere they go.
September, Emtel introduces a new electronic system call EPin which enables customers to recharge their prepaid account by SMS from an EPin dealer without using scratch cards.
December, Emtel customers benefit from the Per Second Billing service which charges all calls as from the first second of the call.
20th December, Emtel acquires network in Rodrigues, thus providing the same products and services as in Mauritius.
2007
January, Emtel introduces the Emtel BlackBerry which enables customers to have access to a wide range of applications which include e-mail, phone, intranet, Internet, SMS and personal information management applications operating over Emtel's GSM and GPRS network.
Emtel Ltd launches WIMAX (Worldwide Interoperability for Microwave Access) thus providing the latest technology innovation to its subscribers.WIMAX is a telecommunications technology aimed at providing wireless data over long distances.
The company is the first to introduce HSDPA (High Speed Data Packet Access) on the local market. It offers 3.5G services, which allows networks to have higher data transfer speeds and capacity wherever they are thanks to the Emtel USB Modem.
With Emtel Missed Call Alert, prepaid and postpaid subscribers are notified of all the calls they have missed by SMS, whether they were already on the phone or could not take the call.
Emtel Easy Transfer – with this service, prepaid subscribers can transfer between Rs. 5 and Rs. 1000 from their Emtel prepaid to another prepaid.
Keeping in mind the convenience of its customers, Emtel is expanding its distribution network at a fast rate, with now more than 5000 official agents around the island. With 360,000 customers to date, Emtel international standards keep it moving with technology dynamism to continuously bring about new services and products.
Emtel Ltd is committed to bringing the best of global communication to its customers. Emtel is today offering a one-stop shop telecommunications service to its customers including Voice, Value Added Service, Data and International long distance services.
2008
April, Emtel introduced Gift and Collect SMS, available for both prepaid and postpaid customers. With Gift SMS, customer can send an SMS to another Emtel customer and the latter can repy for free. For Collect SMS, customer can send an SMS even when he is out of credit. Price of the SMS sent will be deducted from his/her correspondent's account.
Emtel EPin – customers can now recharge their prepaid account with as low as Rs. 20 (VAT incl.) through this electronic system and from all usual dealers.
In August, Emtel introduced Emtel Favourite Numbers. This service allows prepaid subs to register up to 3 Emtel numbers as their favourite numbers and benefit from the lowest prepaid tariffs on the market. Calls towards their favourite numbers are billed 96 cents instead of Rs. 1.20, representing savings of 24 cents/minute on each call.
November 19th, After offering the same services at the same tariffs in Rodrigues, Emtel now extends its network to Agalega, where for the first time ever, Agaleans will have access to mobile telephony. This forms part of Emtel's Corporate Social Responsibility. Besides offering 180 mobile phones, Emtel also offered data cards so the Agaleans can have access to the Internet.
2009
April: Emtel Ltd has been successfully upgraded to the ISO 9001:2008 Certification by British Standards Institution. This again shows the commitment to high quality service and dedication to customers.
Our ISO Certification
ISO In view of providing the best services to its customers, Emtel Ltd, a pioneer in the mobile cellular telephone industry in Mauritius as well as the whole Southern Hemisphere, has embarked itself into developing a Total Quality model for benchmarking itself against world-class standards.
Emtel appointed BSI (British Standards Institution) as assessor for its quality system in order to target the highest benchmarks.
BSI is a worldwide certifying institute with the most number of certificates issued in the world. BSI has been the founder of the ISO standards.
Obtaining such a recognition from BSI in November 2003, Emtel Ltd has today set the benchmark in Mauritius and in the Indian Ocean islands as the first Telecommunication company for having successfully obtained certification with BSI and having surpassed the requirements of ISO 9001:2000. Yet another First from Emtel.
Emtel strongly believes that its achievement will with no doubt benefit its valued customers and the country in general. One of the core values of Emtel is to participate in the socio-economic development of the country. Within the company, Emtel has trained its entire workforce towards the practice of quality and has a team of internal auditors to self-monitor its quality management system.
Year 2009 saw the successful upgrade of Emtel Ltd to the ISO 9001:2008 certification. This achievement has again propelled Emtel Ltd ahead of competition and indicates its commitment towards continually improving its services for its customers.
ISO 9001 FS77000
BSI Group Information BSI Group is a leading business services provider to organizations worldwide, offering a range of services for management system certification, product testing and certification, and standardization.
It operates in a range of sectors as diverse as building and construction, medical devices and nanotechnology.
As the world's first national standards organization, BSI British Standards has a globally recognized reputation for independence, integrity and innovation in the production of standards and information products that promote and share best practice.
BSI is also one of the world's leading providers of training, conferences, information and knowledge on standards, regulatory approval and business improvement for local and global audiences. A number of high quality conferences and events are run throughout the year; which brings together key players to debate latest trends, regulations and issues, with opportunities for delegates to take part in open discussions and debates led by panels of expert speakers. These conferences are often accompanied by relevant workshops which go into detail on particular topics in a practical learning environment.
BSI Product Services is the testing and certification arm of the world renowned British Standards Institution. As such, their capabilities are amongst the most highly rated in the world. They grant the licence to trade in some markets and give a competitive advantage in others.
Moreover, the company is a global provider of management systems assessment, certification and training services, with more than 60,000 certified locations and clients in over 100 countries. BSI helps organisations to implement and certify an effective management system across a broad range of business areas and standards, including:
a. Quality ISO 9001 b. Environmental ISO 14001 c. Occupational Health & Safety OHSAS 18001 d. Information Security ISO/IEC 27001 e. Integrated Management PAS 99
For further information about BSI, please visit the website:www.bsi-global.com
Internet Etiquette
Technology is here to help us, to make our lives easier and simpler. But when used in the wrong ways and for the wrong purposes, it can quickly become a burden for all of us. In order to make the most of the incredible facilities made available to us without being a nuisance to others, a certain etiquette is to be respected. The term commonly used for this is "Netiquette", derived from the word Internet Etiquette.
Netiquette should be used in all areas of electronic means including e-mail, chat rooms, blogs, forums, message boards, and so on.
Please read the following Netiquette guidelines, tips and suggestions to have a pleasant and safe online experience.
Become a responsible Netizen!
When sending e-mails, chatting, posting on blogs or in forums
When we communicate electronically, all we see is a computer screen. We have to remember that there is a real person at the other end receiving our messages and that we need to use proper words and a proper tone. Very often the interposition of a machine makes our communications very impersonal so we tend to forget that our correspondent is a person with feelings.
Here are some points you have to pay attention to while communicating through the net:
Do not use abusive language. You may hurt the person you are talking to and providers may block your account.
Do not write in capital letters. It may look like you are shouting. You have to keep in mind that written words are very hard to interpret. That's why many people now use emoticons to avoid confusion.
Be careful when sharing confidential information. Ensure that you are sharing the right content with the right user, that your e-mail is reaching the right person and that nobody will intercept it. If private information is posted in a group setting, read the guidelines prior to posting.
Do not flame or send spams. Since you wouldn't like to be flamed or to receive spams, do not do it to others.
Respect the privacy of others. Just like you would never go through the drawers of your colleague, you shouldn't read his e-mails.
Don't abuse of power. In cyberspace, some people may have more power than others (experts or system administrators). This does not give you the right to take advantage of the situation. For example, system administrators should never read private e-mails of their colleagues.
When Surfing
The golden rule when surfing is to know where you are going. If you are a newbie, you have to be very careful as you can rapidly find yourself on an undesired website (ex. pornographic websites, terrorism etc.).
Do not break the law while surfing in cyberspace. Even if it is a virtual world, common laws are still applicable.
Respect copyright. It is against the law to copy-paste a text found on the net. The writer may sue you for plagiarism. Internet is a significant tool for students and other people who have projects to submit. It is true that we find all the information that we need on the net but we have to be careful to use this information as reference and not just copy the work of someone else.
Kids Policy
Parents should pay attention to their kids when the latter use the Internet.
Explain to them the dangers to which they are exposed when chatting, blogging or going on forums.
Use child block software to have a better view on what your children are doing on the net. It is important also to have an eye on the chat rooms they go to. These should correspond to their age.
Recommend your children never to use their real name. Prefer online names for more safety. You should also ask them never to reveal their address or their school and explain to their why it can be dangerous. They should also never accept a meeting with a stranger, even if the latter says he is a child.
Control the games to which your children have access. Violent or rude games are not suitable for them.
Mobile Etiquette
Be safe. Be responsible. Have fun!
Nowadays, everyone has a mobile phone either for professional or private use or both. Surely it is a very practical way to be reachable at any time of the day or night. However, it can quickly become a curse if not used appropriately. Here are some general rules and regulations to be respected when in possession of a mobile phone.
Safe Driving
Most people appreciate the advantages of having their mobile phone with them in the car. Mobiles provide safety and security, especially when out alone or at night. But using a hand-held phone while driving is distracting and can be very dangerous.
Just follow this simple advice and you can stay in touch on the move in complete safety.
Using your mobile safely on the road:
Never use a hand-held phone while driving. It can be dangerous.
Don't dial and drive. If you need to ring someone, pull over first. You can't keep an eye on the road and the keypad at the same time.
Save the call until later. Use your Voicemail service to save calls until later, when you've parked or finished the journey. It's easy to use and a great way to ensure you won't miss any important messages.
If in doubt pull over. Hands-free devices may be better than holding the phone in your hand but the call itself can still be distracting. You should still take the time to stop the car safely.
Never try to use text, picture or Internet services while driving. Keep your eyes on the road and your hands on the wheel.
Avoid stressful calls. A difficult call is distracting even with a hands-free device. Explain that you are driving and you'll call back.
Never try to take down notes or phone numbers. Lack of concentration even for a brief period, is dangerous and you could be breaking the law. At 50 km/h, a car will travel 14 metres in just one second.
Being civilian in public
It is true that the whole point of using a mobile phone is to allow you to be reachable anywhere anytime. However, people around you may not appreciate being told that you "are on the bus" or that you "are nearly there". Similarly, the advantage of talking on the phone is that you can communicate as if the person to whom you are talking was right next to you. So there is no need to shout.
Please go through our simple tips in order to be a better mobile phone user.
Using your mobile in public places without disturbing anyone:
Always put your mobile in silent mode or switch it off when entering a hospital or a clinic and never use it in these places. The ringtone will surely disturb the patients as well as your talking inside. Also, signals might interfere with vital equipment.
Remember to put your mobile in silent mode or to switch it off when attending a funeral or a wedding ceremony. These events require your full attention and respect. If during a funeral, the family of the deceased might not appreciate the disturbance caused by a ringtone.
Never use your mobile in religious places where silence and respect are required.
Switch off your mobile when entering cinemas or theatres in order not to disturb the show and the people around you. They have come to enjoy a movie with their family or friends and they certainly would not appreciate hearing a ringtone just at the crucial moment of the film.
Avoid using your phone in places where it is usually prohibited like museums or banks.
Many restaurants, clubs, cinemas, theatres, museums and banks have a "No Mobile" sign. Please pay heed to these signs.
Work in a sound environment
Nowadays, everybody would say that it is impossible for them to carry out their businesses without their mobile phone. But you agree that even on your place of work a mobile phone may be disturbing and distracting for you and your colleagues.
Using your mobile phone at work:
When entering a meeting, ensure that your mobile is switched off or put on silent mode. Even when left on vibration mode it could be heard by other participants in the meeting which is just as annoying as hearing a ringtone. When this happens you have to excuse yourself and refuse the call. Meetings are part and parcel of business and colleagues and clients are used to that. You will not be losing any business just because you were unavailable for an hour. To be on the safe side, you can just update your voicemail message explaining that you are currently in a meeting and can't take calls but that you'll return any calls as soon as the meeting is over. If you have absolutely no choice, have the courtesy to explain to the people attending the meeting that you will have to take a particular call, and when the latter comes in, discreetly excuse yourself from the room. Explain to your caller that you are in a meeting and that you will have to keep it brief.
While attending or making a presentation you are also required to switch off your mobile for the same reasons as stated above.
It also happens quite often that people attending job interviews do not switch off their mobile phone. This may not be appreciated by your future employer and shows a lack of consideration for him on your part.
Environment
To be in line with our Mission Statement which is to promote the socio-economic development of the Republic of Mauritius, we target at becoming a Green Company.
We are therefore committed to the sustainable management of all our operations and take the responsibility to minimise our impact on the environment very seriously. We recognise that resource recovery is an important part of this commitment.
Several steps have been taken by Emtel to help protect our environment and more are being taken everyday.
To combat visual pollution, Emtel has stopped the use of traditional billboard networks and therefore uses only few billboards. We take care in not affecting the Mauritian scenery.
Recycle We take responsibility for the proper recycling and disposal of hardware and paper waste that we generate. All ink cartridges at Emtel, whether inkjet or laser are collected and sent for proper recycling on a monthly basis. Paper waste is also collected and sent to a paper recycling company. Moreover, we are moving towards a paperless office.
All Emtel showrooms will soon be equipped with special boxes designed to collect used phone batteries. Members of the public as well as Emtel customers are most welcome to drop their batteries in those boxes. These will be sent to a recyling company where they will be disposed of in an environment-friendly manner.
Save Energy The EmtelWorld building has been designed to save on lighting and air conditioning.
Emtel is actually looking into ways and means to use solar-powered cell sites. We will soon introduce solar-powered signage to show our commitment.
Solar signage
Protect the Environment We also have projects in the pipeline in view of beautifying our cell sites. We have already moved in this direction with 20 cell sites in the form of palm trees.
More anti-pollution and energy-saving projects are coming up as we intend to contribute as much as possible to making our country a healthy place to live in.
Our Mission and Values
Vision Statement
People enjoying access to their world. A world where mobile and other services are affordable, accessible and available.
Mission Statement
As a Telecommunication & Information Service Provider, we are committed to:
Offering an efficient personalized customer service to fully satisfy our Customers
Creating an environment leading to Employee development and satisfaction
Building long term valued relationship with our trading Partners
Optimizing the value of the company for the benefit of our Shareholders
Contributing to the Socio-Economic development of Republic of Mauritius.
Our Values
As a team: We conduct business with INTEGRITY We value uncompromising honesty We are worthy of trust We fulfill our promises
We operate with unconditional LOYALTY We are loyal to our customers We promote team spirit We safeguard the interest of the Company
We ensure continuous INNOVATION We bring the latest of the Telecommunication and Information services We constantly develop new ways to better serve our clients We implement new ways of carrying business
We highly VALUE the INDIVIDUAL We foster Meritocracy We communicate in full openness We entertain differing ideas
Corporate Social Responsibility
At Emtel we believe that Corporate Responsibility is inherent in the way we do business and can provide us with new opportunities to create high ethical standards as well as a culture that values honesty, integrity and transparency in all that we do.
Our principles commit us to provide fairly priced and dependable products and services for our customers. They also actively encourage us to build strong and sustainable relationships with the community in which we operate. We aim to be involved in our local society and to contribute to its development and sustainability, to act responsibly and sensitively in all our dealings both locally and internationally.
Our actions are tailored to the needs of our customers and to the concerns of our stakeholders, and we try to make sure the projects we support are really useful, both to the community and to Emtel.
HTC Touch HD
Plus grand. Plus intense. Decouvrez l'éxperience touch en 3D haute définition!
Présentation
Grâce à son formidable écran de 3.8 pouces Wide VGA d'une exceptionnelle résolution de 480x800 pixels, profitez de vos vidéos et contenus multimédia comme vous ne l'auriez jamais cru possible sur un téléphone portable. Intégrant l'interface tactile TouchFLOTM 3D, le Touch HD vous permet ainsi de naviguer simplement sur Internet en plein écran comme si vous n'aviez jamais quitté votre ordinateur de maison.
Le HTC Touch HD accueille également un nouvel onglet qui vous informe sur les derniers cours de la bourse, tandis que depuis la page d'accueil vous aurez toujours vos emails, messages et agenda disponibles d'un simple effleurement du doigt.
Spécifications
Internet encore plus rapide (jusqu'à 1.8 Mbps) avec la 3.5G
Utilisable comme modem en le connectant à votre laptop ou PC
Vidéo call et enregistrement vidéo
Appareil photo 5.0 Mégapixels
Bluetooth® 2.0 pour le transfert de données
MMS
Emtel TV avec 10 chaînes en live
Wap
Radio FM
GoogleTM Maps
Ecran tactile Wide VGA de 3.8 pouces (résolution 480 x 800)
Dimensions : 115 mm x 62.8 mm x 12 mm
DST in Mauritius
Impacts and resolutions for BlackBerry
1. New DST in Mauritius? The Government of Mauritius announced the implementation of daylight saving time (DST) in Mauritius as from Sunday, October 26th, 2008 at 02:00 A.M local standard time (GMT+05:00) until Sunday, March 29th, 2009 at 02:00 A.M local daylight saving time (GMT+04:00).
Local Time
DST
UTC offset
Zone Nam
Sunday 26th October 2008 , at 01:59:57 Sunday 26th October 2008 , at 01:59:58 Sunday 26th October 2008 , at 01:59:59 Sunday 26th October 2008 , at 03:00:00 Sunday 26th October 2008 , at 03:00:01 Sunday 26th October 2008 , at 03:00:02 Sunday 26th October 2008 , at 03:00:03
No No No yes yes yes yes
+4 +4 +4 +5 +5 +5 +5
MUT MUT MUT MUT MUT MUT MUT
2. What is the impact on my BlackBerry? The new DST may not be programmed in to your BlackBerry, and which may create issues with your appointments and time settings.
The changes created by the new DST will impact and affect many businesses, products and services, and is not exclusive to Research In Motion (RIM) or BlackBerry solutions.
3. What are the affected time periods? The affected time period is October 26th, 2008 to March 29th, 2009.
Impact on the BlackBerry device calendar
1. Will appointments on my BlackBerry calendar be affected? Yes, appointments with a start date falling within the affected period may display incorrectly.
2. Which of my appointments might be affected? Any single or recurring appointments that start within the affected period may display incorrectly.
3. Would a recurring appointment started during the affected period last year display incorrectly? Yes. Even if the recurring appointment started during the affected period in previous years, the start and end times may display incorrectly during the affected period this year. In some cases, all instances of this appointment will display incorrectly throughout the entire year.
4. What happens when my BlackBerry synchronizes its calendar with my email client, or with my computer calendar through BlackBerry Desktop Manager? In both situations your appointments and reminders may display incorrectly on your BlackBerry during the affected periods.
5. Do I need to update my appointments manually during the affected periods if I've updated my BlackBerry through our BES? Yes. Appointments created using the old DST rules or before the update was applied will appear one hour behind in the BlackBerry calendar. Appointments created using the new DST rules on updated computers and BlackBerry devices will display correctly.
6. Is there a way to make all appointments appear correctly on my BlackBerry? No.
Existing appointments will be forwarded by one hour.
New Appointments created using the new DST rules on updated computers and BlackBerry devices will display correctly.
Note for BlackBerry Internet Service (BIS) users If you run your BlackBerry as a stand-alone device to connect directly to your ISP-based email, you can't update its software. The only solution is to manually change your BlackBerry's clock, as outlined above.
7. Can I update my BlackBerry using BlackBerry Connect software? Yes. A BlackBerry with BlackBerry Connect sets its clock from the operating system it connects with. Contact your computer supplier to check on DST software updates.
8. What happens if a user changes his Time Zone from Abu Dhabi (GMT +04:00) to Islamabad (GMT +05:00) on his BlackBerry Device? All existing Appointments will be forwarded by one hour. This implies that there will be anomalies between the BlackBerry device and the user's mailbox.
New Appointments created using the new DST rules on updated computers and BlackBerry devices will display correctly.
Change the Time Zone
To change the Time Zone to any (GMT +05:00) e.g. Islamabad 1. From the BlackBerry Home screen, click Options. 2. From the Options screen, click Date/Time.
Note: All existing Appointments will be forwarded by one hour. New Appointments created using the new DST rules on updated computers and BlackBerry devices will display correctly.
3. Follow instructions below:
Emtel Caller Tunes
What is a Caller Tune?
Now you can make your friends listen to their favourite song every time they call you instead of hearing the boring "bip bip" sound. Emtel brings you Caller Tunes.
Play popular songs for as many friends as you like. Choose your song from Bollywood to International hits, whacky sounds to pure instrumental, and more.
You can either set one common tune for all or customise a tune for individual callers.
How to activate Caller Tunes?
Send sub by SMS to 8138
To activate a song, send set<Tune No.> by SMS to 8138
If you want to set a specific song for one of your friends, send perso<Tune No.><space><phone number> by SMS to 8138. Ex: If your friend's phone number is 1234567, send persoxxxxxx 1234567 to 8138
Special features
If you would like to copy your friend's Caller Tune, press * when you call your friend and while listening to the Caller Tune
You can even offer a Caller Tune to a friend
You can have up to 99 Caller Tunes at the same time on your mobile
One for each or one for all: Choose a default Caller Tune for all callers or different selections for each of your friends or group of friends!
Random Caller Tunes: Play all your Caller Tunes or only certain selection at random
Different times, different Caller Tunes: Play your favorite song at different times of the day.
Note: There are now six digits instead of four in all Caller Tune codes.
Features
How to?
To subscribe to Emtel Caller Tunes
Send sub by SMS to 8138
To buy a Caller Tune
Send buy<tune no.> by SMS to 8138
Buying and setting a Caller Tune as default
Send set<tune no.> by SMS to 8138
To search for a Caller Tune
Send query<name of the caller tune> by SMS to 8138
Offer a Caller Tune to a friend
Send gift<tune no.><space><friend's number> by SMS to 8138
Suspend Emtel Caller Tunes
Send suspend by SMS to 8138
To reactivate Emtel Caller Tunes (after suspending it)
Send act by SMS to 8138
To check out the Top 10 songs
Send top by SMS to 8138
To delete a Caller Tune from your personal library
Send delete<tune no.> by SMS to 8138
To set a Caller Tune for a specific number
Send perso<tune no.><space><calling party number> by SMS to 8138
Charges
Sending an SMS to 8138 costs the same as a normal SMS
Calls to 8138 cost the same as a call to another Emtel number
A monthly fee of Rs. 10 will be deducted from your prepaid or postpaid account on the 1st of each month
Caller Tunes now as from Rs. 1 ONLY in our special selection.
Rs. 9 tariff still applies to other Caller Tunes
Click here to find out the latest add on in our Caller Tunes play list, to assign special Caller Tunes to your special people and much more!
Facebook® on Emtel
Now you can stay in touch 24/7 with access to your favourite social networking site on your mobile phone.
If you're a full-on Facebook fan, you can change your status and check for new messages, pictures and pokes on your mobile phone.
Just log on and it's all there - your news feed, friends network, your inbox and wall.
You can check out your friends' status and search for new and existing friends. And it's all available on pages designed to fit a small screen.
Tariffs: Rs. 0.03 per KB.
Emtel U535
OVERVIEW This 3G flip phone features video calls, a 1.3 megapixel camera and VGA camera for video calls, internet connectivity and MP3. It comes with an integrated 256 MB Mini-SD card so that you can store all your favourite pictures, videos and music!
FEATURES Full 3G function Large colour display 1.3 Megapixel and VGA camera MP3/MP4 Mini-SD card (up to 1GB) Bluetooth SMS/MMS/email Less than 97 g
16 nouveaux gagnants lors du 2ème tirage au sort qui a eu lieu le 30 septembre 2008.
3rd Draw Winners : 21 October 2008
Agathe Marie Violette (Rodrigues), Baptiste Jean Phillipe Francois (présent sur la photo), Bhaugeerutty Mahend, Booram Navind, Bughali Rahman (présent sur la photo), Emritt Jawaheerlall, Ayacoty John, Mauthoor Azib (présent sur la photo), Tillousingh Medalall (présent sur la photo), Dawood Farahnaz, Tamby Jean Maurice Andy, Teelock Srawansing.
2nd Draw Winners : 30th septembre 2008
Les heureux gagnants ont reçu leurs bons d'achats après le 2eme tirage au sort. Bibi Jean Marc (absent de la photo), Bridoux Marie Danielle (absente de la photo), Drame Louis Jean Hervé, Estazar Santee, Jankee Devina (absente de la photo), Joseph Clifford Micaud, Mendis B.K. Chaminda, Meyakhan Mathieu Idole, Moonsamy Paule Rose Marie, Naga Yehram (absent de la photo), Nanhoo Sheewookoomar, Ramchurn Indurlall, Rughoonath Vishal, Sunhaloo Hossen Sidik, Torabally Hareefshah, Yerrigadoo Bhanmatee.
1st Draw Winners : 2nd September 2008
Les heureux gagnants ont reçu leurs bons d'achats après le 1er tirage au sort qui a eu lieu le 2 septembre 2008: (de g. à dr.) M. Anand RAMGOOLAM, Mme. Manisha RAMKHELAWON, M. Mohammad Raffick AUNGRAHEETA et Mlle. Bibi Shahina KURREEMBOCCUS (absente de la photo).
12 nouveaux gagnants lors du 3eme tirage au sort qui aura lieu le 21 octobre 2008.
Latest Downloadable List
JukeBox 135
Dédicacez des chansons à vos amis. Des chansons pour les occasions spéciales telles anniversaires, mariages, etc. ou juste pour le plaisir.
Comment accéder au service ?
Composez le 135 et choisissez la langue qui vous convient Choisissez parmi les catégories européennes, orientales et locales Différents thèmes tels les chansons d'amour et les chansons d'occasions sont disponibles
Pour dédicacer une chanson
Entrez le numéro de votre correspondant. Vous pouvez enregistrer un message personnalisé avant la chanson. Vous pouvez même programmer à l'avance des dédicaces pour une date ultérieure.
Tarif
Rs. 0.075/la seconde pour les services prépayé et abonnement
BlackBerry® Enterprise Solution
BlackBerry® by Emtel is a distinct, integrated handheld solution that has altered the technology landscape around the world and now not only in Mauritius but also in Rodrigues.
You'll have access to a wide range of applications which include e-mail, phone, intranet, Internet, SMS and personal information management applications operating over Emtel's GSM/GPRS/3G network. Stay connected to your colleagues, customers, friends and family - from anywhere, anytime.
BlackBerry® Enterprise Solution
Now you can respond faster to customer issues in the field, keep in touch with work even while on the move, and utilize the power of wireless email and Internet to give your organization the edge.
The BlackBerry® Enterprise Solution is ideal for:
Organizations that want to take full advantage of wirelessly enabling email and enterprise applications
Organizations that require advanced security features and hands-on control
Organizations with in-house IT resources
Features
Email - The BlackBerry® solution is based on always on, push technology to automatically deliver enterprise emails, so you'll receive your mails with no effort on your part.
Phone - The BlackBerry® smartphone includes a built-in phone that supports voice services and features, SMS, MMS and much more.
Organizer - With the BlackBerry® smartphone, mobile users stay up-to-date with access to their latest calendar, address book, task and memo pad information throughout the day.
Internet and Intranet Access - The BlackBerry® smartphone allows mobile users to wirelessly access Internet and Intranet content, while in the field.
Instant Messaging - Increases communication and collaboration with mobile access to enterprise instant messaging systems.
Attachment Support - Users can send & view email attachments in popular formats such as Microsoft® Word, Microsoft Excel, Microsoft PowerPoint® , Adobe® PDF, Corel® WordPerfect® , HTML and ASCII.
Enterprise Data - The BlackBerry® smartphone provides mobile users with immediate access to data from their enterprise applications and systems, such as customer details, pricing data, order information and inventory updates.
Secure - The BlackBerry® solution supports End-to-end AES or Triple DES** encryption that helps ensure the confidentiality and integrity of wirelessly transmitted information from behind the firewall to BlackBerry® smartphones.
Benefits
Convert downtime into productive time. A recent Ipsos-Reid study determined that the BlackBerry® solution can increase the efficiency of an entire team by nearly 30%, simply by allowing you and your team to keep working even when away from your office.
Improve your decision making with timely access to information. Stay in touch with your vital data from anywhere, anytime. So you always have all the information you need, at your fingertips.
Achieve compelling Returns on Investments (ROI). The BlackBerry® solution can give your organization the power to achieve tangible results and outperform the competition by increasing efficiency, enhancing customer service and minimizing costs in your business. All this without draining your financial or IT resources.
Stay connected to customers and achieve increased customer satisfaction. The BlackBerry® solution can help you react faster than ever to customer feedback and needs, 24 X 7, and ensure higher levels of customer satisfaction.
Supported Servers The BlackBerry® solution integrates with messaging and collaboration servers for email, personal information management (PIM) data and enterprise instant messaging, including:
Mail Servers IBM® Lotus® Domino® ver 5.0.3 or later 6.0.1 Critical Fixpack 2 or later 6.5 or later, 7.0 or later Microsoft® Exchange 2000, 2003, 5.5 Novell® GroupWise® 6.5 Service Pack 1 or later
VoiceMail
VoiceMail
What is it? Whenever you can't answer your mobile, voicemail can. Your caller leaves a message and you're notified by SMS. How is it useful ?
Let your callers leave you a voice message whenever you cannot take a call
Never miss a call again
Your voice messages are password protected
You also have the possibility to personalise your voice mail
To retrieve your messages, dial 131. You will be asked for your password and then you will be able to listen to your voicemail messages.
How much it costs? No deposit is required to access the service and retrieval is offered FREE of charge for prepaid subscribers. For postpaid subscribers, tariffs depend on your package.
Availability Post-paid Yes Pre-paid Yes
How to configure your mobile for Voicemail?
If you are a Prepaid Customer, you need to set your Call Divert feature before you can use Voicemail. Visit your nearest Emtel showroom or call our Customer Care on 498 9898.
If you are a Postpaid Customer, you can set your Call Divert yourself by going to Menu » "Phone Settings" » Call Divert.
How to set a Call Divert for a Postpaid Customer?
To configure your Voicemail, you first need to configure the Call Divert function on your mobile.
How to activate Call Divert?
From your phone, go to "Menu", "Phone Settings ", "Call Divert" (see example for Nokia below)
Select "Voice Calls". From there, you can choose in which cases you want to divert your calls. You will be able to choose from: - All voice calls - If busy - If not answered - If out of reach - If not available
Choose "Activate" and input the Voicemail number 131
Example for Nokia handsets. Configuration 1. From your phone, select "Menu/Call Settings" then "Call Divert/Call Forward" 2. Select "Voice Calls" 3. Choose one of the following options: a. All Voice calls b. If busy c. If not answered d. If out of reach e. If not available 4. Select "Activate" 5. Select "To Other Number" and input 131
How to set up Voicemail for the first time?
Step 1 Dial 131 from your Emtel and follow the instructions.
Step 2 You will have to enter your new Pin Code and press # To confirm your Pin code, type it again and press #
Step 3 Record your Voicemail name and press #. Example: This is the voicemail of "John". Press * to cancel the operation.
Step 4 You can have different greetings for local and international calls. Record your local Voicemail personal greeting message and press #. Example: You have reached the Voicemail of John. Please leave a message after the tone. Press * to cancel the operation.
Step 5 Record your international Voicemail personal greeting message and press #. Example: You have reached the Voicemail of John. Please leave a message after the tone. Press * to cancel the operation.
How to use Voicemail?
Step 1 Dial 131. You will be informed of any old or new messages that you might have.
Follow the voice instructions to listen to your messages or to personalize your Voicemail.
Step 2 Listen to the list of options and choose what action you want to do.
To listen to your messages, Press 2 To retrieve your fax messages, Press 3 To set up a greeting for your Voicemail, Press 4 To personalize your voicemail, Press 5 To disconnect the call, hang up or Press * For Help, Press 0
How do I know that there's a message in my mailbox?
When a new message is deposited, you will be alerted via an SMS. Simply dial 131 to retrieve your message.
Fax Message
You can now have your fax messages sent on your Emtel number. You will be alerted via SMS.
Step 1 Someone sends you a fax on your Emtel number
Step 2 You will receive a text message informing you that a fax has arrived.
Step 3 Dial 131. Go through the usual Menu and Press 3. To retrieve an unprinted fax, Press 1 To retrieve a printed fax, Press 2 For help, Press 0
Step 4 To print your fax message, enter the fax number of your choice and Press # To confirm your print, Press # To start printing, Press #
You can choose to always print on the same fax machine or print on different ones, depending on where you are.
Tip : You can go on the personalization option menu to set up a permanent fax number.
Emtel Favourite Numbers
Parlez plus longtemps à ceux que vous aimez
Créez votre cercle d’amis avec Emtel Favourite Numbers, un service gratuit qui vous permet d’inscrire jusqu’à 3 numéros (Prépayé ou abonnement à Maurice et à Rodrigues) pour bénéficier des tarifs les moins cher sur vos appels depuis votre Emtel prépayé vers vos Favourite Numbers
Les avantages avec Emtel Favourite Numbers :
Un seul SMS suffit pour enregistrer vos 3 Favourite Numbers
Vos appels vers vos Favourite Numbers à 20 % moins cher 24h/24. Tous vos appels à 96 sous/minute au lieu de Rs 1.20/minute
Pour changer un, deux ou vos trois Favourite Numbers, le tarif reste le même !
Comment faire ?
Pour enregistrer vos Emtel Favourite Numbers : Envoyez reg<espace>numéro 1<espace>numéro 2<espace>numéro 3 par SMS au 8500. E.g. reg 738xxxx 980xxxx 498xxxx par SMS au 8500
FAQ’s
Qui peut utiliser le service ? Tous les abonnés au service prépayé peuvent utiliser ce service et enregistrer leurs 3 Emtel Favourite Numbers.
Quels numéros est-ce que je peux enregistrer ? Vous pouvez enregistrer n’importe quel numéro Emtel, prépayé ou abonnement.
Combien de numéros est-ce que je peux enregistrer avec Emtel Favourite Numbers ? Vous pouvez enregistrer jusqu’à 3 Favourite Numbers.
Est-ce que je peux enregistrer seulement 1 ou 2 numéros Emtel prépayé ou abonnement? Oui. Vous pouvez enregistrer seulement 1 ou 2 numéros Emtel. Ex. : Pour enregistrer 1 seul numéro, envoyez reg 497xxxx par SMS au 8500 et vous pourrez bénéficier de 20 % de réduction sur tous vos appels vers ce numéro.
Quel est le coût de l’enregistrement ? L’enregistrement des Emtel Favourite Numbers est gratuit.
Quel tarif sera applicable quand j’appelle mes Emtel Favourite Numbers ? Vous bénéficierez de 20 % de réduction sur tous vos appels vers vos Favourite Numbers. Vous profiterez du tarif le moins cher du marché, soit Rs 0.016/seconde (Rs 0.96/minute)
Est-ce que je peux enregistrer le numéro d’un ami comme Emtel Favourite Number si il/elle m’a déjà enregistré parmi ses Favourite Numbers ? Oui. Vous pouvez toujours enregistrer son numéro.
Est-ce que je peux changer mes Emtel Favourite Numbers ? Oui. Vous pouvez changer n’importe lequel de vos Favourite Numbers.
Quel tarif sera appliqué si je vérifie la liste de mes Emtel Favourite Numbers quand je suis en 'roaming' ? Le tarif de 'roaming' sera appliqué et dépendra du pays où vous vous trouvez.
Pour modifier les Emtel Favourite Numbers :
Pour changer 1 numéro : Envoyez change<espace>nouveau numéro<espace>ancien numéro<espace>ancien numéro par SMS au 8500 E.g. change 421xxxx 980xxxx 498xxxx
Pour changer 2 numéros : Envoyez change<espace>nouveau numéro<espace>nouveau numéro<espace>ancien numéro par SMS au 8500 E.g. change 982xxxx 428xxxx 980xxxx
Pour changer les 3 numéros : Envoyez change<espace>nouveau numéro<espace>nouveau numéro<espace>nouveau numéro par SMS au 8500 E.g. change 497xxxx 982xxxx 981xxxx
Quel est le tarif pour changer les Emtel Favourite Numbers ?
Le tarif est uniforme pour changer 1, 2 ou les 3 numéros : Rs. 50.
Est-ce que je dois dépenser Rs. 150 pour changer mes 3 Emtel Favourite Numbers ?
Non. À partir du moment ou vous changez les 3 numéros dans un seul SMS, le tariff sera toujours de Rs. 50.
Comment est-ce que je peux vérifier quels numéros j’ai enregistré en tant que Emtel Favourite Numbers ?
Envoyez status par SMS au 8500 et vous recevrez un SMS avec vos Favourite Numbers enregistrés.
Quel est le tarif pour vérifier les Emtel Favourite Numbers ?
Cette option est gratuite.
Quel tarif sera appliqué si je suis en ‘roaming’ et que j’appelle mes Emtel Favourite Numbers ?
Les tarifs normaux de ‘roaming’ seront appliqués. Veuillez vérifier nos tarifs .
Quel tarif sera appliqué si j’appelle mes Emtel Favourite Numbers quand ils sont en ‘roaming’ ?
Les tarifs vers vos Favourite Numbers seront applicables, c'est-à-dire Rs 0.016/seconde (Rs 0.96/minute).
Free Voice Mail
VoiceMail
What is it? Whenever you can’t answer your mobile, voicemail can. Your caller leaves a message and you’re notified by SMS. How is it useful ?
Let your callers leave you a voice message whenever you cannot take a call
Never miss a call again
Your voice messages are password protected
You also have the possibility to personalise your voice mail
To retrieve your messages, dial 131. You will be asked for your password and then you will be able to listen to your voicemail messages.
How much it costs? No deposit is required to access the service and retrieval is offered FREE of charge.
Access and use of the Emtel Website is subject to the terms and conditions of the present agreement. When using Emtel Website, you accept and agree to be bound by the terms and conditions. If you do not wish to be bound by these terms and conditions, you may not use the mobile/SMS/Website services.
2.0 DEFINITIONS
"Distributor" means any Supplier, aggregator or other third party that may provide the Service to you on our behalf; "Information" means all material delivered by Emtel through the mobile and/or SMS and/or Website Site services; "Network Operator" means Emtel Ltd; "Service(s)" means any mobile/SMS/Website service provided by Emtel (whether alone or in conjunction with its Suppliers); "Emtel", "us", "our" means Emtel Ltd with its principal place of business at Ebene Cybercity, Ebene; "you", "your", "yourself" means you, the service end user or Emtel Subscriber; and "Website" means the Emtel Website (www.emtel-ltd.com) accessed via the internet.
3.0 PERSONAL AND NON-COMMERCIAL USE LIMITATION
Unless otherwise specified, Emtel Website is for the subscriber personal and non-commercial use. The website may not be used for any other purpose including without limitation, publication, reproduction or transmission nor provided to any other person and you are not permitted to amend any of the contents of the website or service(s) unless expressly permitted by us.
All rights not expressly granted are reserved to us and our licensors as appropriate.
4.0 NO UNLAWFUL OR PROHIBITED USE
As a condition of the subscriber use of the Service, the subscriber will not use the Service for any purpose that is unlawful or prohibited by these terms, conditions, and notices. The subscriber may not use the Service in any manner that could damage, disable, overburden, or impair any Service(s) (or the network(s) connected to any Service(s)) or interfere with any other party's use and enjoyment of any Service(s). The subscriber may not attempt to gain access to any Service, other accounts, computer systems or networks connected to any Service, through hacking, password mining or any other means. The subscriber may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Service.
5.0 USE OF EMTEL WEBSITE/WEBSITE SERVICES
The Service may contain links to short message services, news, ringtones, reminders calendars and/or other message or communication facilities designed to enable the subscriber to communicate with others. By way of example, and not as a limitation, the subscriber agrees that when using a Service, the subscriber will not:-
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Post or disseminate any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information.
Use any material or information, including images or photographs, in any manner that infringes any copyright, trademark, patent, trade secret, or other proprietary right of any party.
Upload files that contain viruses, Trojan horses, worms, time bombs, cancelbots, corrupted files, or any other similar software or programs that may damage the operation of another's computer or property of another, OR download any file posted by another user of a Service that the subscriber know, or reasonably should know, cannot be legally distributed in such manner.
Violate any code of conduct or other guidelines which may be applicable for any particular Service.
Violate any applicable laws or regulations.
Create a false identity for the purpose of misleading others.
Use, download or otherwise copy, or provide (whether or not for a fee) to a person or entity usage information or any portion thereof.
Emtel reserves the right to review materials posted to a Service and to remove any materials at its sole discretion. Emtel reserves the right to terminate the subscriber access to any or all of the Services at any time, without notice, for any reason whatsoever.
Emtel reserves the right at all times to disclose any information as Emtel deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, at Emtel's sole discretion.
6.0 DISCLAIMER OF WARRANTIES/PROMISES
Emtel makes no representations about the suitability, reliability, availability, timeliness, lack of viruses or other harmful components and accuracy of the information, products, services and related graphics contained within the Emtel Website for any purpose. All such information, products, services and related graphics are provided "as is" without warranty of any kind. Emtel hereby disclaims all warranties and conditions with regard to this information, products, services and related graphics, including all implied warranties and conditions of merchantability, fitness for a particular purpose, workmanlike effort, title and non-infringement.
In no event shall Emtel be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Emtel website, with the delay or inability to use the Emtel website or related services, the provision of or failure to provide service/s, or for any information, products, services and related graphics obtained through the Emtel website service, or otherwise arising out of the use of the Emtel website, whether based on contract, tort, negligence, strict liability or otherwise, even if Emtel or any of its suppliers has been advised of the possibility of damages.
Emtel shall not be liable for any damages whatsoever which the Subscriber may suffer as a result of a compromise of the access, any interruption, malfunction, downtime or other failure of the access to Emtel website or any component thereof for whatever reason; any loss or damage with regard to subscribers’ or any other data directly or indirectly caused by malfunction of the Emtel website, power failures, unlawful access to or theft of data, computer viruses; any other event outside the direct control of Emtel.
For components of the Service(s) which are supplied to us and/or to you directly by third parties, Emtel can make no promises, express or implied as to such elements of the Service(s), including without limitation, its accuracy, relevance or quality. The Service(s) is/are subject to the limitations of the enabling technology on which it/they rel(ies)(y) and may be adversely affected by network performance and other technological or operational factors beyond our control such as congestion, network coverage, dropped connections and the performance of your mobile device.
In relation to those components of the Service(s) under our control, Emtel will always seek to uphold the rights that you are entitled to at law including your right to receive a satisfactory service from us and Emtel will seek to correct any errors or omissions that are brought to our attention. Other than in respect of these rights, the Service(s) is/are provided on an "as is" or "as available" basis and Emtel make no promises or representations, whether express or implied, in relation to the Service(s), including but not limited to implied promises or conditions of completeness and accuracy.
Where the Service(s) is/are provided to you directly by a Distributor, the take up and use of th(is)(ese) Service(s) by you may be subject to the Distributors own terms and conditions.
However, you will remain bound by these terms and conditions to us where applicable and in the event of a conflict between the Network Operator's terms and conditions and these terms and conditions, these terms and conditions shall prevail.
7.0 PARENTAL RESPONSIBILITY
Emtel is concerned about the safety and well being of all our users, but children in particular. Parents or guardians who allow their children to use the website/ website services should take care to supervise and assist their children. Emtel reminds you that the Services are designed to appeal to a wide audience. As the legal guardians, Emtel reminds parents and guardians that it is their responsibility to supervise children and to determine whether particular Services are suitable for their child.
8.0 INTELLECTUAL PROPERTY
You acknowledge that all copyright, trade marks and all other intellectual property rights in the Service(s) and Information shall remain vested in us or our licensors.
Emtel, the Emtel Logo, trademarks and service marks, and other Emtel logos, products and service names are trademarks of Emtel (the “Emtel Marks”). Without Emtel’s permission, the subscribers agrees to not to display or use in nay manner, the Emtel’s Marks.
9.0 COMPETITIONS AND GAMES
When entering a specific competition by mobile/SMS or through the website or requesting/purchasing an EMTEL branded game Emtel will alert you to any particular rules and/or restrictions that may apply. Please click on the relevant links and ensure that you read all competition rules before entering any competition.
10.0 INDEMNITY
You agree to defend, indemnify, and hold harmless Emtel’s employees, attorneys and agents ("Indemnities") against all claims, expenses, liabilities, losses, costs and damages, including reasonable attorney's fees, that the Indemnities may incur (i) in connection with your use of the Site or any hyperlinked Web site or (ii) resulting from content you supply.
11.0 CHANGES TO THE TERMS AND CONDITIONS AND THE SERVICE
Emtel reserves the right to change the terms and conditions of this Contract from time to time by updating the terms and conditions. Emtel recommends that you review these terms each time that you request a new Service so that you are familiar with any changes that may apply to it.
Emtel also reserves the right to change and update the Service(s) from time to time although your attention is drawn to your right of termination at any time.
12.0 SEVERABILITY
Each provision of this Contract excluding or limiting liability shall be construed separately, applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances and shall remain in force notwithstanding the termination of this Contract.
13.0 NO WAIVER
No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.
14.0 CHOICE OF LAW AND JURISDICTION
This contract shall be governed by the laws of Mauritius and by the exclusive jurisdiction of the courts of Mauritius.
Emtel ECards
Vos messages ne seront plus jamais les mêmes !
Envoyez des vidéos et des images avec votre message personnalisé.
Avec Emtel ECard :
Mettez plus de fun dans vos messages
Surprenez vos amis pour des occasions spéciales telles les anniversaires, mariages, etc.
Votre message personnalisé s'inscrit directement sur la vidéo ou l'image
Pour utiliser ce service :
Assurez-vous que les services Wap* et MMS sont activés sur votre portable. Si ce n'est pas le cas, visitez le showroom le plus proche ou appelez notre Customer Care au 498 9898
Connectez-vous à notre site Wap* : wap.emtel.com *Compatible avec les portables GPRS ou 3G
Sélectionnez le lien Emtel ECards
Entrez le numéro de votre correspondant pour l'envoyer tout de suite OU téléchargez le ECard et envoyez le plus tard
Personnalisez la vidéo ou l'image de votre choix en y inscrivant votre message
Les vidéos et images disponible sur wap.emtel.com:
EVERYDAY
LOVE
OCCASIONS
SPORTS
Tarifs (services prépayé et abonnement) Wap : Rs. 0.03 par KB Vidéo : Rs. 10 + Rs. 3.00 pour l'envoi Image : Rs. 5 + Rs. 3.00 pour l'envoi
Emtel Tecktonik Battle
Emtel Mobile Banking
Banking now speaks a new language offering you convenience in the palm of your hands, anytime anywhere
What is Emtel Mobile Banking?
It allows Emtel customers to check their bank transactions on their mobile 24/7.
Available for both Prepaid and Postpaid customers
Also available while roaming*
*In countries where Emtel has roaming agreements. Tariffs depend on destinations.
To register:
Visit the nearest SBM branch to register your mobile number on this service
Bring your ID card and bank account number
You will then receive an SMS confirming your registration
If you have more than one account with SBM, you can still register with all your different accounts
How it works?
To check the balance
Go to message menu
Send “sbm bal” to 8727
To verify last 5 transactions
Send “sbm trx” to 8727
To verify balance on another account
Send “sbm bal xxxxxxxxx” to 8727 (where “xxxxxxxxx” represents the other account number)
To verify last 5 transactions on another account
Send “sbm trx xxxxxxxxx” to 8727 (where “xxxxxxxxx” represents the other account number)
Need help?
Send “sbm help” to 8727
Note: If there is any change in your bank account, you will receive a free SMS at 08:00 am to notify you of this change.
Tariffs
Prepaid: Rs. 1.20 Postpaid: Rs. 1.00
ECare Banner Link
Emtel ECare Account
Take your Postpaid account to a new level of convenience with Emtel ECare, a secure system allowing you to view and download your bills whenever you want.
Take your Postpaid account to a new level of convenience with Emtel ECare, a secure system allowing you to view and download your bills whenever you want.
What is Emtel ECare? Emtel ECare is a web-based service whereby Emtel Postpaid subscribers can access their account online any time to view their account information and bills electronically, to view services subscribed to or to post queries/complaints
Features
Enjoy the flexibility of viewing your bills online, providing you with lots of convenience which includes:
View bill Check your monthly bill statement/itemized bill and have the option to download or analyse it online
Check credit limit Use it to see what your current credit limit is
Email & SMS notifications Be notified when your credit limit is nearly reached or exceeded
View PUK 1 View the PUK 1 code of your mobile number anytime you wish
View your current services View all services you have subscribed to
Request for change of billing address Submit your request online
Posting of queries/complaints Submit your queries/complaints online easily
Access your account
New users?
Click on ‘Register’
Insert your mobile number
A password will be sent to your mobile phone by SMS
To login
Login using your mobile number and given password
On first login, you will be asked to change password. Your password will then be unique to yourself. Enter a hint question and a hint answer. You will be prompted to enter these in case you forget your password
Already registered?
Login using your mobile number and password
Go to My Account
Corporate customers
Please contact your corporate account representative for more info.
FAQ’s
What is Emtel ECare? Emtel ECare is a secure electronic billing service. With Emtel Ecare, you will view your bills securely on our website.
Are my bills private? Yes. It is our policy to respect customer privacy. The collection of personal information online is designed to protect access to accounts. All personal information collected and stored by Emtel Ltd. is used for specific business purposes to protect and administer your account and transactions.
How secure is your e-bill? To access your account you have a username and password unique to yourself. The Emtel Ecare service also utilises a 128 bit SSL (Secure Sockets Layer) certificate. This provides an encrypted link between the Emtel Ecare service and your browser. Once the link is established all communication between the service and your browser will remain confidential.
Can I access my bills at work and at home? Yes, your account can be accessed using any Internet connection by entering your mobile number and your password.
How do I register? Click on “Register” and insert your mobile number. You will receive your password by SMS on your mobile phone.
I forgot my password. What must I do? Click on link found on Login page. Enter your hint question and answer and a new password will be sent to you by SMS.
Emtel Gift & Collect SMS
Ce service vous permet d’offrir des SMS en cadeau à vos amis ou à votre famille
Gift SMS
Comment faire ? Pour envoyer un Gift SMS : Envoyez votre SMS* au 8401 suivi du numéro de votre correspondant. Par exemple, tapez ‘Slt.Tu viens a kel hr?’ et envoyez ce SMS au 8401740xxxx
*Maximum de caractères : 136 (y compris les espaces). ‘GIFT Msg,Reply For FREE:’ sera automatiquement inséré dans le SMS.
Votre correspondant recevra un SMS du 8402 suivi de votre numéro comme suit : 8402740xxxx
GIFT Msg,Reply For FREE: Slt.Tu viens a kel hr?
Pour répondre à un Gift SMS : Choisissez l’option « Reply » pour pouvoir répondre au SMS reçu en cadeau et tapez votre message*.
Exemple : ‘Je serai la a 17hr. A + tard’ et tapez sur la touche Send. *Maximum de caractères : 148 (y compris les espaces). ‘Gift reply:’ sera automatiquement inséré dans le SMS. Il recevra le message suivant :
Gift reply: Je serai la a 17hr. A + tard
Tarif SMS : Rs. 1.50 (incluant le Gift SMS) pour les services prépayé et abonnement
Collect SMS
Besoin d’envoyer un SMS urgent ? Pas assez de crédit ? Ce service vous permet d’envoyer un SMS même quand vous n’avez plus de crédit. Envoyez votre SMS et le prix de ce SMS sera déduit du compte de votre correspondant. Comment faire ? Pour envoyer un Collect SMS : Envoyez votre SMS* au 8402 suivi du numéro de votre correspondant. Par exemple, tapez ‘Slt. Tu viens a kel hr ?’ et envoyez ce SMS au 8402740xxxx.
* Maximum de caractères : 160 (y compris les espaces). Votre correspondant recevra le SMS suivant : ‘You have one collect message from 743xxxx. To collect, reply with “OK”.
En tapant “OK”, votre correspondant recevra votre SMS et vous recevrez un SMS confirmant qu’il a bien reçu ce même SMS.
Tarif SMS : Rs. 1.00 pour les services prépayé et abonnement
Note : Les lettres accentuées ne peuvent être utilisées dans les Gift ou les Collect SMS.
Les avantages de Gift & Collect SMS :
Communiquez avec vos amis ou votre famille même lorsque ces derniers n’ont plus de crédit
Avec le Collect SMS : envoyez des SMS gratuitement vers tous les numéros Emtel !
Rapide et simple à utiliser
Service disponible 24h/24 et 7j/7
Astuce Pour faciliter l’utilisation du service Gift & Collect SMS, enregistrez vos numéros de téléphone dans votre répertoire précédés du 8401 pour le Gift SMS ou du 8402 pour le Collect SMS.
E.g. Name : Gift John Phone number : 8401740xxxx
Tarifs
Gift SMS Tarif SMS : Rs. 1.50 (incluant le SMS cadeau) pour les services abonnement et prépayé
Collect SMS Tarif SMS : Rs. 1.00 pour les services abonnement et prépayé
Besoin d’aide ?
Envoyez Help au 8402* pour plus d’infos sur le service Envoyez Count au 8402* pour les détails de tes transactions *Service gratuit
FAQ
Qui peut utiliser le service ? Tous les abonnés aux services abonnement et prépayé peuvent utiliser le service
Est-il nécessaire de s’enregistrer pour utiliser le service ? Non. Aucun enregistrement n’est nécessaire.
Combien de fois par jour puis-je utiliser le service ? Vous pouvez utiliser le service autant de fois que vous le désirez
Qu’est-ce qu’un Gift SMS ? Un Gift SMS est un SMS que vous offrez en cadeau. C’est à dire que votre correspondant peut répondre gratuitement à votre SMS.
Qu’est-ce qu’un Collect SMS ? Un Collect SMS est un SMS qui a été lu et payé par celui à qui vous avez envoyé ce SMS. Un Collect SMS non lu est un SMS qui n’a pas été accepté par le destinataire. (Il/Elle n’accepte pas de payer pour le SMS ou n’a pas encore vu qu’il a reçu un Collect SMS.)
Que se passe-t-il si je réponds à un Gift SMS avec un SMS de plus de 148 caractères ? Les caractères supplémentaires seront envoyés à votre correspondant dans un Collect SMS.
Que se passe-t-il quand les Collect SMS restent non lus ? Vous pouvez envoyer jusqu’à 4 Collect SMS qui restent non lus. Vous pourrez à nouveau envoyer des Collect SMS lorsque ceux envoyés précédemment sont lus au fur et à mesure.
Si j’ai un total de 4 Collect SMS non lus, est-ce que je peux toujours envoyer des Gift SMS ? Oui. Ce sont deux différents services.
Quelle est la validité d’un Gift SMS et d’un Collect SMS ? Un Gift SMS et un Collect SMS ont une période de validité de 24 heures. Passé ce délai, les SMS seront effacés du système.
Que se passe-t-il si le numéro de téléphone de mon correspondant n’est pas un numéro Emtel ? Le service ne fonctionnera pas. Vous recevrez un SMS vous indiquant que vous avez utilisé un numéro invalide. Pour les Gift SMS, le prix du SMS sera quand même déduit de votre compte.
Est-ce que le service fonctionne aussi en « roaming » ? Oui. Mais des coûts additionnels seront applicables dépendant du pays.
EPin
Emtel EPin is an exclusive and paperless recharging facility for Emtel Prepaid customers. Your account will be recharged instantly and you will also get an SMS confirming the same. You can recharge your account with any amount starting from Rs 20 till Rs 1,000. Just visit one of our EPin dealers, give him your Emtel number and the amount you wish to recharge with.
What is Emtel EPin?
Emtel EPin is a new electronic system that enables you to recharge your prepaid account by SMS without using scratch cards and entering the pin number on your mobile.
Recharging you prepaid account has never ever been so SIMPLE, RAPID and EASY!
With Emtel EPin, you can now:
Recharge SMALL amount, as from Rs. 20 (VAT incl). CHOOSE any amount of recharge you want (from Rs.20 up to Rs. 1,000). Recharge EASILY & INSTANTLY -No hassle of scratch cards and pin number. Recharge your friends' prepaid account REMOTELY.
How Emtel EPin works?
Visit the nearest authorised Emtel EPin retailer & Choose which amount you want.
You can buy any amount between Rs. 20 & Rs. 1,000 in a single recharge transaction. Note that the amount you pay will include the VAT chargeable.
For e.g.: If you request a Rs. 100 recharge, you will get Rs. 86.95 as prepaid credits and Rs. 13.05 will be charged as VAT.
Give your mobile number and the amount you wish to recharge to the retailer.
Our Emtel EPin retailer will use his mobile handset equipped with the EPin system to recharge your prepaid account. You must give your mobile number so that he can send the credits on your number. The retailer will also ask you to confirm the amount and number before sending you the credits.
You will get a confirmation by SMS if the recharge is successful.
The SMS will indicate the amount of recharge you have requested, the amount credited to your prepaid account and the VAT amount charged. That's It, You're Done!
Useful Tips
Ensure that you are at an authorized Emtel EPin retailer before you buy credits.
To make sure you give your proper phone number to the retailer, dial *111#. Your number will then appear on your phone screen and you can show it to the retailer.
Check your balance before and immediately after recharge by dialling *122#. Call our Customer Care on 4989898 if you did not receive any recharge.
Verify if the SMS you receive is from the following number +8746. This is the ONLY number of the Emtel EPin System.
Frequently Asked Questions
Which amounts of recharge are available? The minimum amount you can purchase is Rs.20 worth of credit (i.e. credit + VAT amount) up to a maximum of Rs.1, 000 (credit + VAT included). You can only purchase recharge in whole amount in rupees and NOT in cents. Note that the amount you request will already include the VAT. 15% of the amount will be deducted as VAT and the remaining will be recharged on your prepaid account as credits.
Is it possible to have a recharge of more than Rs.1, 000? Yes in that case the EPin retailer will recharge your account first with Rs.1, 000 (including VAT) and any additional top ups until the amount requested is met.
How long is the E-Pin recharge valid for? 15 days for any amount between Rs. 20 & Rs.49. 30 days for any amount between Rs.50 & Rs.124. 90 days for any amount between Rs.125 & Rs.1, 000.
Can I recharge my account through Emtel EPin when I am abroad ? Yes* you can.
*In all countries where Emtel has roaming agreements.
Emtel eMail Disclaimer
This message contains information intended solely for the addressee, which is confidential or private in nature. If you are not the intended recipient, you may not peruse, use, disseminate, distribute or copy this message or any file attached to this message. Any such unauthorised use is prohibited and may be unlawful. If you have received this message in error, please notify the sender immediately by e-mail, facsimile or telephone and thereafter delete the original message from your machine.
Furthermore, the information contained in this message and any attachments thereto, is for information purposes only and may contain the personal views and opinions of the author, which are not necessarily the views and opinions of Emtel Ltd. Emtel Ltd therefore does not accept liability for any claims, loss or damages of whatsoever nature, arising as a result of the reliance on such information by anyone.
Whilst all reasonable steps are taken to ensure the accuracy and integrity of information transmitted electronically and to preserve the confidentiality thereof, Emtel Ltd accepts no liability or responsibility whatsoever if information or data is, for whatsoever reason, incorrect, corrupted or does not reach its intended destination.
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International Video Calls
Now you can even see your friends and family when you or they are abroad. Video calls are available even in roaming. Take the dear ones with you in holidays or work trips and keep them close as if you were besides them.
3G Roaming Inbound
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3G Roaming Outbound
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OVERVIEW The Nokia 1600 is an entry-level phone. It looks smart with its chrome detailing and compact size. Its very lightweight too. The keypad is reasonably easy to use, despite the numbers being split into two sections, and there's a nice 4-way scroll key. The user interface is graphical, simple to use, and makes good use of the small colour display. A good first phone, or a phone for someone wanting just the basics. Battery life is excellent, but storage for phone numbers and SMS messages is limited. The phone has MP3 ringtones, but don't expect too much from these!
Nokia 2630
OVERVIEW The 2630 comes with a TFT screen which can display up to 65,000 colours. The phone comes with an integrated VGA camera feature which allows the user to take a quick still photograph or record some moving footage. The camera comes with a 4 x zoom which allows the user to get closer to their subject & gain the perfect photograph or video. The integrated camera comes with a dedicated camera key which allows the user to access the camera feature in an instant. The user can share their photographs with others using the MMS messaging service, email or Bluetooth® wireless technology. The Nokia 2630 is a simplistic looking handset which comes with easy to use features & the built in capabilities will suit most mobile phone user's needs.
Motorola K1
OVERVIEW The Motorola KRZR K1 is a clamshell mobile phone which has a tall & elegant look to its design. The handset measures 103 x 42 x 16 mm in the closed position.The KRZR K1 comes with 20 Mbytes of internal memory which can be expanded by adding a MicroSD™ swappable memory card. The handset has an external colour screen which provides a screen resolution of 96 x 80 pixels & allows the user to view information external as well as internally. The internal screen is a TFT colour screen which has a screen resolution of 176 x 220 pixels & works as a viewfinder for the camera feature. The KRZR K1 comes with a 2 megapixel camera feature which has a smooth 8 x digital zoom & a flash feature.
Motorola SLVR L9
OVERVIEW The SLVR L9 is a stunning mobile phone which comes in an attractive casing. The handset is a bar type design which weighs 96 grams & provides the user with a solid mobile handset. The SLVR L9 measures 113 x 49 x 11.5 mm which is an ideal size for the user to carry & to use. The phone comes with 20 Mbytes of memory & with an expandable memory option. The user can add a MicroSD™ type memory card to expand their phones memory capabilities up to 2 Gbytes. The user can store all their favourite ringtones, games, photos & videos on their expandable memory card. The phone comes with a removable battery which will provide the user with approximately 350 hours of standby battery time & approximately 6.5 hours worth of talk time.
Motorola ROKR E6
OVERVIEW The ROKR E6 is a desirable smartphone which comes with all the business functions & entertainment feature that all users will enjoy. The handset is highly attractive & eye catching with its large touch screen which displays up to 262k colours for the user to view on the 2.4 Inch screen.
The ROKR E6 comes with its own stylus which fits neatly into the side of the handset when the stylus is not in use. The smartphone comes with navigation keys complete with backlight, which are situated under the beautiful colour touch screen. The handset is neat, compact & slim to hold in the users hand which measures 111mm x 51.5 mm x 14.5 mm.
Motorola V3xx
OVERVIEW The Motorola RAZR V3xx is a 3G mobile phone with cutting edge design & broadband like capabilities. The phone comes in a sleek black coloured handset with high quality metal finishes. The phone comes with a 65k colour external screen which allows the user to view vital information when the RAZR V3xx is in its closed position.
The phone comes with a large 2.2 Inch internal high colour screen which provides the user with the perfect viewing display. The internal screen is a TFT type screen which provides a 240 x 320 pixel screen resolution. The user will find the keypad a pleasure to use as it comes etched into a metal surface & is sleek, stylish & user friendly. The handset is super slim which adds to its fashionable design which is only 15mm in depth.
I-Mate SmartFlip
OVERVIEW The Smartflip has a host of connectivity options including Bluetooth, GPRS/EDGE, and USB 1.1 and also has a microSD memory slot so that you never run out of storage space. The 1.3 CMOS camera and the onboard MP3 player will no doubt be appreciated by one and all. The phone has a dedicated set of menu for the MP3 player and the handset also has MMS capabilities, a JAVA profile and a number of games.
The SmartFlip has a 65 K colors TFT LCD with a 128x128 dot resolution. The phone includes a microphone, a loudspeaker and the Document Viewer can support Word/Excel/PowerPoint and PDF files.
I-Mate JAMA
OVERVIEW The i-mate JAMA Pocket PC has sleek and attractive form factor. With its 5 way navigation button and messenger button that flashes when an email is received, its design is focused on easy of use and reliable communication.
It is a Windows Mobile®5.0 (AKU 3) based Pocket PC phone, and includes applications like Pocket Outlook: Calendar, Contacts, Messaging, Tasks, & Voice Notes, Push Mail, Windows Media Player 10 Mobile and Picture & Video Viewer.
I-Mate SP JAM
OVERVIEW The SP Jam features a Fastap keypad instead of a QWERTY keyboard and comes equipped with a 2.8 inch 262k color display, WiFi, Bluetooth with A2DP stereo support and 256 MB of internal storage space.
It also runs on Windows Mobile 5.0, and sports a 2.0 megapixel camera, integrated GPS module and a TV-out port. Rumor also has it that the SP Jam is powered by a Freescale i-MX21 350MHz or i-MX31 532 MHz processor.
LG KU250
OVERVIEW This candybar phone features a 1.76" LCD display, 3G video telephony, a 1.3 megapixel camera and VGA camera for video calls, Internet connectivity, and support for a vast array of audio formats including MP3 and WMA.
FEATURES Full 3G function Micro SD slot USB Camera: 1.3 megapixel Video calling camera Video recording Bluetooth Polyphonic Ringtones
Credit facilities also available. Visit one of our showrooms for more info.
Emtel Easy Transfer
Transférez votre crédit de votre Emtel prépayé vers un autre prépayé et c’est gratuit* !
*Seul le coût des SMS vous sera facturé.
Transférez un minimum de Rs. 5 et jusqu’à Rs. 1000 par jour sur autant de numéros prépayés que vous voulez.
Les avantages de Emtel Easy Transfer
Rapide et facile à utiliser
Dépannez vos proches et vos amis quand ils n’ont plus de crédit
Service disponible 24/24 et 7/7
Plus besoin de sortir pour recharger le compte de vos enfants ou de vos proches
Transférez votre crédit en toute sécurité grâce à votre code personnel
Vous pouvez aussi envoyer des crédits à vos proches et vos amis quand ils sont à l’étranger*
*(Dans les pays avec lesquels Emtel a des accords de "roaming").
Comment s’inscrire ? Envoyez "reg" "mot de passe" "username" par SMS au 8747. Important : votre mot de passe doit être composé uniquement de chiffres (entre 4 et 6 chiffres).
Comment transférer votre crédit ? Envoyez "le montant à transférer" suivi "du numéro de téléphone sur lequel vous voulez transférer le crédit" et "votre mot de passe" par SMS au 8747.
Exemple : Si vous avez une balance de Rs. 125 et que vous transférez Rs. 20, il vous restera Rs. 104.40 (Rs. 20 de crédit transféré et 60 sous pour le SMS envoyé au 8747).
Tarifs
Le service est gratuit (aucun abonnement mensuel à payer)
Seuls les SMS envoyés au 8747 vous seront facturés au prix d’un SMS normal (60 sous)
Le service est gratuit pour ceux qui reçoivent le crédit
Besoin d’aide ? Envoyez Easy1 par SMS au 8404 pour plus d’info sur l’inscription. Envoyez Easy2 par SMS au 8404 pour plus d’info sur le transfert de crédit. Envoyez Easy3 par SMS au 8404 pour plus d’infos sur comment changer le mot de passe.
FAQ
Qui peut utiliser le service ? Tous les abonnés au service prépayé peuvent envoyer et recevoir des crédits à travers le Emtel Easy Transfer.
Est-ce qu’il est obligatoire de s’inscrire pour utiliser le Emtel Easy Transfer ? Oui. Vous devez vous inscrire pour pouvoir transférer votre crédit. Par contre, il n’est pas nécessaire de s’inscrire pour recevoir les crédits.
Est-ce que je reçois un message de confirmation indiquant que le transfert a bien été effectué ? Oui. Vous recevrez automatiquement un SMS qui confirme votre transfert de crédits.
Comment faire pour changer mon mot de passe ? Changez votre mot de passe autant de fois que vous le désirez en envoyant: newpin Nouveau Mot de Passe Ancien Mot de Passe au 8747.
Est-ce que le service est sécurisé ? Oui. N’oubliez pas de conserver votre mot de passe et votre username en toute sécurité ! Ne donnez jamais votre mot de passe à quelqu’un d’autre. Par précaution, effacez aussi tous vos SMS envoyés au 8747.
Combien de crédit est-ce que je peux transférer ? Vous pouvez transférer entre un minimum de Rs. 5 et un maximum de Rs. 1000 par jour.
Combien de fois par jour puis-je utiliser le service ? Vous pouvez utiliser le service autant de fois que vous le désirez tant que vous ne dépassez pas le montant maximum de Rs. 1000.
Quelle est la validité du crédit reçu ? Votre crédit restera valide en fonction de la durée de validité de votre dernière recharge en date par Emtel EPin ou Scratch card. Exemple : si votre dernière recharge EPin vous offre une validité de 30 jours, la somme que vous recevez par Emtel Easy Transfer sera aussi valide pour 30 jours.
Est-ce que je dois avoir une balance minimum pour transférer des crédits ? Oui. Vous devez avoir un minimum de Rs. 5.60 sur votre portable. Vous pourrez alors transférer un minimum de Rs. 5 et payer les 60 sous du SMS envoyé au 8747.
Comment faire si j’oublie mon mot de passe ? Appelez notre Customer Care au 498 9898. Donnez leur votre nom et votre username afin qu’ils vérifient votre identité et un nouveau mot de passe vous sera envoyé par SMS.
Phone as a Modem
What better way to experience the freedom of connectivity than by using your Emtel 3G phone with your PC. Roam the world wide web on your PC using your Emtel 3G phone as a modem, connecting with either a USB cable, or Bluetooth at a speed of up to 384 Kbps.
Connecting using a USB cable
Step 1: Pair your device via a USB cable Step 2: Go to Control Panel and double click on Network connection Step 3: Click Dial
Connecting using Bluetooth
Step 1: Pair your device via Bluetooth Step 2: You will be prompted to enter the passkey
Tariffs: Rs 0.003 per kb
Emtel WAP
Your favourite websites on your mobile
Log on wap.emtel.com on your mobile and access all your favourite websites featuring Facebook, YouTube or Twitter.
Need to activate wap on your mobile?
Make sure you have a GPRS or 3G phone.
Send your phone make and phone model followed by the word WAP by SMS to 8080. E.g. Nokia N70 Wap to 8080*. *Tarif for 8080: Same as a normal SMS.
You will then receive the settings on your mobile.
If a PIN is requested, please enter 1234 or 0000.
Press Save.
Facebook®
Now you can stay in touch 24/7 with access to your favourite social networking site on your mobile phone. Log on our Wap site and stay connected.
LiveScore
Follow football scores as well as all your other favourite sports live on your mobile.
MSN
Keep chatting with your friends even when you're on the go
Google
Need to look up something on the world wide web? Connect to Google on your mobile and just type in your query same as you would have done on your PC or laptop at home…except now you can do it anytime and anywhere!
YouTube
Access your favorite videos right from your mobile phone. Log on our Wap site to watch millions of videos and clips.
Twitter
What are you doing? Stay connected on your Emtel and update your status anytime, anywhere!
Wikipedia
Read more than 10 million articles of the Wikipedia encyclopedia right on your Emtel
BBC
Keep up to date with the latest news from BBC News on your Emtel
MyJob.mu
Are you a job seeker? Or a recruiter? Access myjob.mu right on your mobile anytime and anywhere
Emtel TV
Catch 7 TV channels live with CANAL SAT Maurice.
Watch you favorite channels when you want and wherever you are on Emtel TV. Go to wap.emtel.com on your mobile and follow the link to Emtel TV.
No access fee
Unlimited access 24/24 and 7/7
Also available when you are on roaming(In countries where Emtel has roaming agreements)
For both prepaid and postpaid subscribers
Visit your nearest Emtel showroom now to activate Emtel TV settings on your 3G mobile*.
*Tariff for Emtel TV: Rs. 0.30 per 100 KB.
Local and international news
Be the first to know when news breaks in Mauritius and around the world. Don't miss out on those latest news anymore.
Sports News
Latest results for your favorite sport, Live football score, special downloads and games all on your mobile.
Horse racing
Watch the latest races on your mobile.
Horoscope
See what the alignment of stars and planets has in store for you each day.
Games
Download the most exciting games on your mobile. From brain teasers to action games, our selection is constantly updated so be sure to have the latest games for even more fun.
Music and more
Sizzle with the hottest of Hollywood and Bollywood. All the latest European and Bollywood hits now on wap.emtel.com.
Jazz up your mobile
Download our latest ring tones, wallpapers, themes, animations and videos to keep you and your mobile busy.
*Tariff for wap browsing: Rs. 0.03 per KB.
Sales Assistants for Showrooms (Ref: SAS1)
Job Overview
You will be responsible for customer query and complaint handling functions for both postpaid and prepaid customers, and the handling of incoming customers, while projecting a professional image through customer interface and phone interaction.
To obtain the service, subscribers need to first register with SBM.
3 options will then be available to recharge your prepaid account:
Option 1 Recharge of a specific mobile number with a predetermined credit amount*. Send ‘topup’ by SMS to 8726.
Option 2 Recharge of a specific mobile number with a varying credit amount. E.g.: to recharge with Rs. 250, send ‘topup 250’ by SMS to 8726.
Option 3 To recharge a different mobile number** (no. XXXXXXX). E.g.: to recharge with Rs. 125, send ‘topup 125 xxxxxxx’ by SMS to 8726.
*Default TopUp amount to be used for SMS TopUp (this amount can be changed).
**Up to 5 Emtel prepaid mobile phone numbers which you may TopUp through the SMS TopUp service.
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Emtel Painting Sensation 2009
Winners of category 7-9 years
1st Prize - BUNNOO Asmah Aadillah
2nd Prize - MOORTOOJAKHAN Aymankhan
Winners of category 10-12 years
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2nd Prize - ELAHEEBUX Wajiihah
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Emtel Mobile Broadband
We have made mobile phones something everyone could use. Now we're changing the rules for connecting to the internet.
Blast off with your laptop or PC
Our warp speed Emtel Mobile Broadband lets you connect to the web when you're out and about. On the beach, on the way to a meeting, in the garden – even when you're abroad*. Just plug our Emtel Mobile Broadband USB modem stick into your laptop or PC and you're off like a rocket. Download music, check your emails or simply stay in touch with friends.
Tariff – Get true broadband
You get a simple, clear price plan that lets you know exactly how much it's going to cost you each month.
Cost of modem: Rs. 3500.00 incl.VAT
Subscription
Monthly Fee Rs **
Price for extra 100kb Rs **
1 GB 2 GB 5 GB 10 GB
399 749 1499 2499
0.22 0.22 0.22 0.22
*In countries where Emtel has roaming agreements. Please contact us for tariffs. **Prices exclude VAT and are subject to change without notice.
What is the maximum use* I can make of 1 GB volume download? With 1 GB Internet data volume, on a 1 week span, you can enjoy the following:
5 hours of web surfing.
150 e-mails received and sent.
20 e-mails with attachment received and sent.
5 music tracks downloads.
10 minutes of video or trailers.
0.5 hours of online radio. 0.5 hours of online games.
1 software downloaded (average size : 100 MB)
*For indication only. All download above package will be billed Rs. 0.22 for extra 100 KB.
System requirements
Emtel Mobile Broadband is compatible with just about every laptop, PC or Mac.
PC system requirements
Laptop or PC with Microsoft Windows 2000 or Windows XP. At least 50 MB free disk space and 128 MB RAM.
Mac system requirements:
Software provided for OS X 10.3.9 Jaguar or higher.
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Bangladesh China India Australia Belgium France Germany Hong Kong Ireland Italy Malaysia Singapore South Africa Switzerland Thailand United Kingdom USA & Canada Sri Lanka Reunion Albania Algeria American Samoa American Virgin Islands Andorra Angola Anguilla Antigua & Barbuda Argentina Aruba Austria Bahamas Bahrain Barbados Belize Benin Bermuda Bhutan Bolivia Brazil British Virgin Islands Brunei Bulgaria Burundi C.A.R Cayman Islands Chile Colombia Congo Costa Rica Croatia Cyprus - North Czech Republic Denmark Dominica Dominican Republic Ecuador El Salvador Estonia Finland French Guiana Georgia Ghana Gibraltar Greece Guam Guatemala Hungary Iceland Indonesia Iran Israel Ivory Coast Jamaica Japan Korea (South) Kuwait Kyrghyzstan Kazakistan Laos Lebanon Liechtenstein Lithuania Luxemburg Macau Madagascar Malawi Mexico Moldova Monaco Mongolia Montenegro Mozambique Namibia Netherlands Netherlands Antillas New Zealand Nicaragua Niger Nigeria Northen Marianas Norway Palestine Panama Peru Philippines Poland Portugal Puerto Rico Russia Rwanda San Marino Senegal Serbia Seychelles Slovakia Slovenia Spain Swaziland Sweden Taiwan Tajikistan Tanzania Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Uganda Ukraine Uruguay Uzbekistan Vatican City Venezuela Yemen Zambia Zimbabwe Pakistan Saudi Arabia Afghanistan Armenia Azerbaijan Belarus Bosnia and Herzegovina Botswana Burkina Faso Cambodia Cameroon Cape Verde Chad Comore Egypt Equatorial Guinea Eritrea Ethiopia Faeroe IS French Polynesia Gabon Gambia Grenada Guadeloupe Guinea Guyana Haiti Honduras Jordan Kenya Latvia Lesotho Libya Macedonia Maldives Mali Malta Martinique Mauritania Mayotte Montserrat Morocco Myanmar Nepal New Caledonia Oman Paraguay Qatar Rumania Sierra Leone Somalia Sudan Suriname Syria Tonga United Arab Emirates Vietnam DR of Congo St Kitts & Nevis St Lucia St Vincent & the Grenadines Antartica Ascension Island Christmas Islands COCOS Islands Cook Island Cuba Diego Garcia Djibouti East Timor Falklands Fiji Greenland Guinea Bissau Iraq Kiribati Korea (North) Liberia Marshall Micronesia Nauru Niue Norfolk Palau Papua & New Guinea Salomon Island Sao Tome & Principe Samoa Western Tokelau Turks & Caicos Tuvalu Vanuatu Wallis & Futuna St Helena St Pierre & Miquelon Australia Satellite Inmarsat A Atlantic Ocean East Inmarsat A Atlantic Ocean West Inmarsat A Indian Ocean Inmarsat A Pacific Ocean Inmarsat AERO (Skyphone) Atlantic Ocean East Inmarsat AERO (Skyphone) Atlantic Ocean West Inmarsat AERO (Skyphone) Indian Ocean Inmarsat AERO (Skyphone) Pacific Ocean Inmarsat B (SNAC) Except Pacific Inmarsat B Atlantic Ocean East Inmarsat B Atlantic Ocean West Inmarsat B Indian Ocean Inmarsat B Pacific Ocean Inmarsat HSD Atlantic Ocean East Inmarsat HSD Atlantic Ocean West Inmarsat HSD Indian Ocean Inmarsat HSD Pacific Ocean Inmarsat HSD SNAC Except Pacific Inmarsat M (SNAC) Except Pacific Inmarsat M Atlantic Ocean East Inmarsat M Atlantic Ocean West Inmarsat M Indian Ocean Inmarsat M Pacific Ocean Inmarsat M4/ Atlantic Ocean East Inmarsat M4/ Atlantic Ocean West Inmarsat M4/ Indian Ocean Inmarsat M4/ Pacific Ocean Inmarsat Mini M Atlantic Ocean East Inmarsat Mini M Atlantic Ocean West Inmarsat Mini M Indian Ocean Inmarsat Mini M Pacific Ocean Inmarsat Mini M (SNAC) Except Pacific Iridium Iridium Maritime Communications Partner Thuraya Satellite Telecom
Afghanistan Albania Albania Algeria Andorra Angola Anguilla Antigua Armenia Antigue Antigue and Barbuda Aruba Australia Australia Australia Austria Austria Austria Austria Austria Azerbaijan Bahrain Bahrain Bangladesh Bangladesh* Barbados Barbados Benin Belarus Belgium Belgium Belgium Bermuda Bermuda Bosnia Botswana Brazil Brazil Brazil Brazil British Virgin Islands Bulgaria Bulgaria Bulgaria Bulgaria Burundi Burkina Faso* Burkina Faso Cambodia Cambodia Cameroon Canada Canada Cayman Islands Cayman Islands Centre Afrique Chile China China China Comores Congo RDC Congo RDC* Croatia Croatia Croatia Cyprus Cyprus Czech Republic Czech Republic Czech Republic Denmark Denmark Denmark Denmark Djibouti Dominica Dominica Dominican Republic Egypt Egypt El Salvador El Salvador El Salvador Ecuador Estonia Estonia Ethiopia Fiji Finland Finland Finland Finland Finland France France France French West Indies Gabon Gabon Gambia Georgia Germany Germany Germany Germany Germany Germany Ghana Ghana Gibraltar Greece Greece Greece* Grenada Grenada Haiti Hongkong Hongkong Hongkong Hongkong Hongkong Hong Kong Hong Kong Hungary Hungary Hungary Iceland Iceland Iceland Iceland Japan Jersey India India Chennai India Chennai India A. Pradesh India A.Pradesh India Bangalore India Calcutta India Calcutta India Chennai India Delhi
India Delhi India Delhi India Delhi India Gujrat India Gujrat India Maharashtra & Goa India Haryana India Haryana India Himachal P India Andhra Pradesh India Karnataka India Karnataka / Banglore India Kerala India Kerala India Kerala India M & Goa India Madhya P India Madhya P India Madhya P India Maharastra India Gujarat India Mumbai India Mumbai India Mumbai India Mumbai India Punjab India Punjab India Rajasthan India T Nadu India Tamil Nadu India Tamil Nadu India UP West India UP West India West Bengal Indonesia Indonesia Indonesia Iran Iran Iraq Ireland Israel Israel Italy Italy Italy Italy Italy Iraq Ivory coast Ivory coast Jamaica Jersey Jordan Jordan Jordan Kazakhstan Kazakhstan Kenya Kenya Kolkotta W.Bengal Assam North East J&K Korea Korea Kuwait Kuwait Kyrgyzstan Kyrgyzstan Lao* Latvia Latvia Lesotho Liberia Liechtenstein* Lithuania Lithuania Luxembourg Luxembourg Luxembourg Macau Madagascar Madagascar Madagascar Malawi Malawi Malaysia Malaysia Malaysia Malaysia Maldives Maldives Mali Mali* Malta Malta Malta Malta Mayotte Mayotte Mexico Montenegro Morocco Morocco Mozambique Mozambique Namibia Netherlands Netherlands New Caledonia New Zealand Nicaragua Nigeria Nigeria Niger* Norway Oman Oman Paraguay Paraguay Paraguay Pallestine Pakistan Pakistan Pakistan Philippines Phillipines Poland Poland Poland Poland Portugal Portugal Puerto Rico Quatar Reunion Reunion Reunion Romania Romania Russia Russia Russia Russia Russia Russia Russia Moscow Russia Novosibirsk Russia San Marino S.Africa S.Africa S.Africa Saudi Arabia Saudi Arabia Senegal Serbia & Montenegro Serbia & Montenegro Serbia & Montenegro Serbia & Montenegro Seychelles Seychelles Sierra Leone Singapore Singapore Singapore Singapore Slovak Slovak Republic Slovenia Slovenia Spain Spain Spain Spain Spain Srilanka Srilanka Srilanka St. Vincent St. Vincent & the Grenadines St. Kits and Nevis St. Lucia St. Lucia Sudan Swaziland Sweden Sweden Sweden Sweden Switzerland Switzerland Switzerland Syria Taiwan Tanzania Tanzania Tanzania Tanzania Tchad* Thailand Thailand Thailand Tunisiana Tunisia Trinidad Turkey Turkey Turkey Turkey Turks & Caicos UAE UAE UAE Uganda Uganda Uganda UK UK UK UK UK Ukraine Ukraine Ukraine US Virgin Islands USA USA (Kansas) USA (Arizona) USA (Florida) USA (Georgia) USA (Hawai) USA (Indiana) USA (Michigan) USA (Oklahoma) USA (Utah) USA+ (Washington) USA USA USA Uzbekistan Uzbekistan Uzbekistan Venezuela Venezuela Venezuela Vietnam Yemen Zambia Zimbabwe Zimbabwe
BPL Mobile/Afghan Wireless Vodafone Albanian Mobile Communications Djezzy Orascom STA UNITEL S.a.r.l Digicel Apua PCS Karabakh Telecom Digicel AT&T Wireless Digicel/Mossel Telstra Optus H3G Telering Connect Austria T-Mobile H3G Mobilkom Azerfon Batelco MTC Vodafone / zain BH Grameenphone Aktel Digicel/Mossel AT&T Wireless Caribean Telecel Mobile Telesystem Mobistar KPN Orange/Base NV/SA Belgacom/Proximus AT&T Wireless Digicel MOBIS Vista/Orange Oi TNL PCS TIM-Centro Sul TIM-Rio Norte TIM-Sao Paulo CCT Global Communications Vivatel MobilTel Globul BTC Mobile EOOD Telecel Burundi Celtel Telmob CamGSM Casacom/Telekom Malaysia Intl. Co. Ltd. MTN Rogers Wireless FIDO AT&T Wireless Caribean Mossel/Digicell Telecel Entel China Unicom China Mobile China Mobile SNPT/Comores Telecom Vodacom Congo Celtel Congo Croatian Telecom/T-Mobile VIPNET Tele2 CYTA GSM Areeba Eurotel/Telefonica O2 RadioMobil/T-Mobile Cesky Mobil(Oskar)/Vodafone Tele Danmark/TDC Denmark Telia/Telia Danmark Telia/Telia Danmark Hi3G Access Ab Djibouti Telecom Mossel/Digicel AT&T Wireless Orange Dominica MobiNil Vodafone(Mirsfone) CTE Personal Tigo (Telemovil) Telemotiv Conecel Radiolinja Tele2 ETC Digicel Aylands ELISA(Radiolinja) ELISA* Finnish 2G/Finnet/DNA Networks Ltd DNA Networks Ltd SFR Bouygues Telecom France Telecoms/Orange Digicel Libertis Mobile/BPL Mobile Celtel Gabon Africell Magticom VIAG Interkom/O2 D2 Mannesmaan/Vodafone DT Mobil/T-Mobile E-Plus O2 VIAG E-Plus Milicom Ghana/Mobitel Zain Gibtelecom Vodafone(Panafon) Stet Hellas/TIM Cosmote Digicel/Mossel AT&T Wireless Caribean Digicel CSL Hutchison Telephone/3 Dualband New World PCS H3G Smartone Sunday/PCCW Mobile HK Ltd Sunday/PCCW Mobile HK Ltd Vodafone Westel/T-Mobile/Magyar Telecom Panon GSM Landssiminn IMC Viking Wireless Simmin/Oceancell Vodafone DoCoMo Airtel-Vodafone IDEA RPG Cellular/Aircel Skycell/Bharti Mobinet Hutchison Orange / Vodafone Essar Ltd Bharti Mobile(JT Mobile) JT Mobile/Bharti Mobile Spice Cell. (Modi Telstra) Hutchison Tel East/Usha Martin/Vodafone Essar East Ltd Hutchison Orange Sterling Cellular / Hutchison Essar / Vodafone Essar Mobile Services Ltd Bharti(Airtel) MTNL Idea Cellular Bharti (Airtel) Fascel / Vodafone Essar Gujarat Ltd Birla AT & T./IDEA
Bharti (Airtel) Escotel/Idea Mobile Comm. Bharti (JT mobile) IDEA (TATA) Hutchison Orange / Vodafone Essar Ltd Spice
BPL / Vodafone Essar Cellular Ltd Bharti Cellular(Airtel) Escotel/Idea Mobile Comm. Bharti (Airtel) Bharti (Airtel) IDEA Cellular Reliance Telecom BPL / Vodafone Essar Cellular Ltd Birla AT & T /IDEA Hutchinson Maxtouch/Orange/Vodafone Essar Limited Bharti (Airtel) BPL Communications MTNL Bharti (Airtel) Spice Bharti Hexacom (OASIS) Bharti (Airtel) BPL / Vodafone Essar Cellular Ltd Aircel Ltd Bharti (Airtel) Escotel/Idea Mobile Comm. BSNL Satelindo Excelcomindo Indosat MCI Taliya Zain Vodafone Partner Cellcom Telecom Italia Mobile Tim Maritime Omnitel Pronto Italia WIND H3G Iraqna / Zain Loteny Telecom Orange Digicell/Mossel Airtel Jersey Petra Jordanan Mobile Tel. Umniah Fastlink/zain JO Kartel K'Cell Safaricom Kencell Communications-Celtel IDEA5
KTF SK Telecom Wataniya Telecom Viva Megafon/Bimocom Sky Mobile Millicom Lao (Tango) Latvian Mobile Telephone SIA Tele 2 Vodacom Cellcom Tango Bite GSM UAB Tele2 P&T Luxembourg Tango Voxmobile Hutchison Telephone Madacom/Celtel Antaris/Orange Telma Celtel Malawi Telecom Networks Celcom Maxis / Maxis Mobile Services Sdn. Bhd TM Touch DIGI Telecom Wataniya Dhiraagu/DhiMobile Malitel Ikatel Vodafone Go Mobile Vodafone Malta Maritime Vodafone Malta Maritime SRR Outremer Telecom Telcel Mtel Maroc Telecoms Medi Telecom TDM Vodacom MTC Dutchtone/Orange Ben Nederlands/T-Mobile OPT 2 Degrees Entel Glo Mobile V-Mobile/EX-Econet/Celtel Celtel Netcom Nawras Oman Mobile Telcel Hola Telecel Pallestine Cellular comm..(Jawal) Pak Telecom(Ufone) Telenor Paktel / CMPak Ltd Smart Globe Telecom Centertel/Orange Era-Polska Telefonia Polkomtel P4 Vodafone/X-telecel Optimus AT&T Wireless Qtel SRR France Telecoms Mobile/Orange Outremer Telecom MobiFon/Vodafone Cosmorom/Cosmote Romanian Tel Motiv North-West GSM/Megafon Dontelecom Uraltel/Uralsvyazinform ErMak / Uralsvyazinform NCC KB Impuls/Vimpelcom SCS-900 / Yeniseytelecom MTS San Marino Telecom MTN Vodacom Cell C Saudi Telecom Mobily Sentel GSM/TIGO Monnet D.O.O/T-Mobile Montenegro LLC Mobtel/Telenor Promonte GSM Telecom Srbija Seychelles Telecom Cable & wireless Celtel Sierra Leone Singapore Telecom 1800 Singapore Telecom 900 Starhub MobileOne Ltd. O2 Globtel/Orange Mobitel d.d Si Mobil Xfera RetevisionMoviles(Amena)/FranceTelecomEspana Telefonica Moviles Airtel-Vodafone Vodafone MTN (Dialog) Celltel Lanka Mobitel Digicel/Mossel AT&T Wireless Caribean
Note: O denotes Unilateral launch: Emtel subscribers roaming there. O denote Unilateral launch: Foreign subscribers roaming here.
GPRS Roaming Inbound
Country
RP
Anguilla Anguilla & Barbuda Argentina Aruba Australia Australia Australia Austria Austria Austria Austria Azerbaijan Bahrain Bahrain Bangladesh Barbados Belarus Belgium Belgium Belgium Bermuda Bosnia Brazil Brazil Brazil British Virgin Islands Bulgaria Bulgaria Bulgaria Canada Canada Cayman China China China Congo Croatia Czech Republic Czech Republic Czech Republic Denmark Denmark Denmark Dominica Ecuador Egypt Estonia Estonia Figi Finland Finland Finland Finland France France France Germany Germany Germany Germany Ghana Ghana Greece Grenada Hongkong Hongkong Hongkong Hongkong Hongkong Hongkong Hungary Hungary Iceland Iceland India India India India Delhi India Gujrat India Haryana India Himachal Pradesh India Maharastra India Mumbai India Punjab India Rajasthani India UP West India Karnataka India Andra Pradesh India Tamil Nadu India Kerala India Chennai India Madhya Pradesh India Kolkatta India Mumbai India Delhi India Kolkatta India Gujrat India Madhya Pradesh India Mumbai India Maharastra India Tamil Nadu India Maharashtra & Goa India Gujarat India Delhi India Madhya Pradesh India Andra Pradesh India Haryana India Kerala India UP West India Kerala India West Bengal Indonesia Indonesia Iraq Israel Italy Italy Italy Italy Ivory Coast Jamaica Japan Jersey Kazakhstan Kazakhstan Kenya Kenya Kolkotta W.Bengal Assam North East J&K Korea Korea Kuwait Kuwait Latvia Latvia Liechtenstein Lithuania Luxembourg Luxembourg Madagascar Madagascar Malaysia Malaysia Malaysia Malaysia Maldives Maldives Mexico Montenegro Morocco Morocco Mozambique Mozambique Nigeria Nigeria Norway Oman Pakistan Papua New Guinea Paraguay Philippines Poland Poland Poland Poland Portugal Portugal Quatar Reunion Reunion Romania Russia Russia Russia Russia Russia Saudi Arabia Saudi Arabia S.Africa S.Africa S.Africa Senegal Serbia Serbia Serbia Seychelles Singapore Singapore Singapore Slovak Slovenia Spain Spain Spain Spain Sri Lanka Sri Lanka Sri Lanka St. Kitts / Nevis St. Lucia St. Vincent & Grenadines Swaziland Sweden Sweden Sweden Sweden Switzerland Switzerland Taiwan Tanzania Tanzania Tanzania Thailand Thailand Thailand Trinidad Trinidad & Tobago Turks & Caicos UAE UAE Ukraine Uzbekistan Turkey Turkey Turkey Turkey UK UK UK UK Uganda Uganda Ukraine Ukraine USA* (Kansas) USA (Arizona) USA (Florida) USA (Georgia) USA (Hawai) USA (Indiana) USA (Michigan) USA (Oklahoma) USA (Utah) USA (Washington) USA USA USA USA Venezuela
Digicel Digicel Telecom Personal Digicel H3G Optus Telstra T-Mobile H3G Mobilkom One Azerfon Zain Batelco GrameenPhone Digicel MTS Proximus Mobistar Base Digicel M:Tel (MOBIS) TIM BRASP TIM BRARN TIM BRACS CCT Global Communications Mobitel Globul BTC Rogers Wireless Partnership CANRW Fido Solutions CANMC Digicel China Mobile CHNCT China Mobile CHNCM China Unicom Vodacom VIPNET T-Mobile Vodafone O2 HI3G Telia DNKIA Telia DNKMX Digicel Conecel Vodafone TELE2 Elisa ESTRE Digicel Aylands DNA Elisa FINRL Elisa FINES SFR Orange Bouygues Vodafone T-mobile O2 DEUE2 O2 DEUO2 Zain Tigo MIC TIM Digicel CSL Hutchison Telecom Smartone-Vodafone Sunday HKGM3 H3G Sunday HKGMC T-Mobile Vodafone Viking IMC Siminn IDEA Spice Karnataka Spice Punjab Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Hutch INDHM / Vodafone Essar Ltd Hutch INDE1 / Vodafone Essar Mobile Services Ltd Hutch INDCC / Vodafone Essar East Ltd Hutch INDF1 / Vodafone Essar Gujarat Ltd Reliance BPL Mobile Vodafone Essar Cellular Ltd (ex-Hutch-ex-BPL)INDBM Vodafone Essar Cellular Ltd (INDBT) IDEA IDEA IDEA IDEA IDEA IDEA IDEA IDEA Vodafone Essar Ltd BSNL Indosat IDNSL Indosat IDNIM Zain Cellcom TIM Vodafone H3G Wind Moov Digicel NTT DoCoMo Airtel Kartel K'Cell Safaricom Celtel IDEA5
*Inbound Roaming: customers from other networks roaming on Emtel.
GPRS Roaming Outbound
Country
RP
Anguilla Anguilla & Barbuda Argentina Aruba Australia Australia Austria Azerbaijan Bahrain Bangladesh Barbados Belarus Belgium Belgium Belgium Bermuda Bosnia Brazil Brazil Brazil British Virgin Islands Bulgaria Bulgaria Bulgaria Canada Cayman Island China China China Congo Croatia Czech Republic Czech Republic Czech Republic Denmark Denmark Dominica Ecuador Estonia Estonia Fiji Finland Finland Finland France France France Germany Germany Germany Ghana Ghana Greece Grenada Hongkong Hongkong Hongkong Hongkong Hongkong Hungary Hungary Iceland Iceland India India India India Delhi India Gujrat India Haryana India Himachal Pradesh India Maharastra India Mumbai India Punjab India Rajasthani India UP West India Karnataka India Andra Pradesh India Tamil Nadu India Kerala India Chennai India Madhya Pradesh India Kolkatta India Mumbai India Delhi India Kolkatta India Gujrat India Mumbai India Maharastra India India Tamil Nadu India kerala India Maharashtra & Goa India Gujarat India Delhi India Madhya Pradesh India Andra Pradesh India Haryana India Kerala India UP West India West Bengal Indonesia Iraq Italy Italy Italy Ivory Coast Jamaica Japan Jersey Kazakhstan Kazakhstan Kenya Kenya Kuwait Kuwait Kolkotta W.Bengal Assam North East J&K Korea Korea Kyrgyzstan Latvia Latvia Liechtenstein Liechtenstein Lithuania Luxembourg Luxembourg Madagascar Madagascar Malaysia Malaysia Maldives Maldives Mali Mexico Montenegro Morocco Morocco Mozambique Nigeria Nigeria Norway Pakistan Papua New Guinea Philippines Poland Poland Poland Portugal Quatar Reunion Romania Russia Russia Russia Saudi Arabia Saudi Arabia Senegal Serbia Serbia Serbia Seychelles Seychelles S.Africa S.Africa S.Africa Singapore Singapore Singapore Slovenia Slovenia Slovak Spain Spain Spain Sri Lanka Sri Lanka Sri Lanka St. Kitts / Nevis St. Lucia St. Vincent & Grenadines Sweden Sweden Sweden Switzerland Switzerland Taiwan Tanzania Tanzania Thailand Thailand Thailand Trinidad & Tobago Turkey Turkey Turkey Turks & Caicos Turkmenistan UAE UAE Uganda Uganda UK UK UK UK Ukraine Ukraine USA* (Kansas) USA (Arizona) USA (Florida) USA (Georgia) USA (Hawai) USA (Indiana) USA (Michigan) USA (Oklahoma) USA (Utah) USA (Washington) USA Uzbekistan Venezuela
Digicel Digicel Telecom Personal Digicel Optus Telstra One Azerfon Batelco GrameenPhone Digicel MTS Proximus Mobistar Base Digicel M:Tel (MOBIS) TIM BRASP TIM BRARN TIM BRACS CCT Global Communications Mobitel Globul BTC Rogers Wireless Partnership CANRW Digicel China Mobile CHNCT China Mobile CHNCM Unicom Vodacom Vipnet T-Mobile Vodafone O2 Telia DNKIA Telia DNMX Digicel Conecel TELE2 Elisa ESTRE Digicel Aylands Elisa FINRL DNA SFR Orange Bouygues Vodafone T-Mobile O2 DEUE2 Tigo MIC Zain TIM Digicel CSL Hutchison Telecom Smartone-Vodafone Sunday HKGM3 Sunday HKGMC T-Mobile Vodafone Viking IMC Siminn IDEA Spice Karnataka Spice Punjab Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Bharti (Airtel) Hutch INDHM / Vodafone Essar Limited Hutch INDE1 / VodafoneEssar Mobile Services Ltd Hutch INDCC / Vodafone Essar East Ltd Hutch INDF1 / Vodafone Essar Gujarat Ltd BPL Mobile Vodafone Essar Cellular Ltd(ex-Hutch ex-BPL) INDBM Reliance Vodafone Essar Cellular Ltd INDBT Vodafone Essar Ltd INDBK IDEA IDEA IDEA IDEA IDEA IDEA IDEA IDEA BSNL Indosat IDNSL Zain TIM Vodafone Wind Moov Digicel NTT DoCoMo Airtel Kartel K'Cell Celtel Safaricom Viva Wataniya IDEA5
* Outbound Roaming: our customers roaming on other networks.
3G Roaming Inbound
Country
RP
Date Launched
Voice
Video
Data
Australia Australia Austria Belgium Bulgaria Brazil Canada Canada China Denmark Egypt Finland FINRL Finland FINES France France Germany Hong Kong Hong Kong Hong Kong Hungary Iceland Indonesia Indonesia Ireland Israel Italy Korea Korea Luxembourg Malaysia Malaysia Poland Poland Portugal Quatar Romania S.Africa S.Africa S. Arabia Singapore Singapore Srbija Serbia Spain Spain Spain Sweden Sweden Sweden Switzerland Tanzania Turkey UK UK UK UAE USA Uzbekistan
Australia Australia Austria Belgium Brazil Bulgaria Canada China Denmark Egypt France France Germany Hong Kong Hong Kong Hong Kong Hungary Iceland Indonesia Israel Italy Korea Korea Luxembourg Malaysia Malaysia Poland Poland Portugal S.Africa S.Africa S. Arabia Singapore Singapore Spain Spain Spain Sweden Sweden Sweden Switzerland Tanzania Turkey UAE USA Uzbekistan
CHINA*, INDONESIA, KUWAIT, LAOS, PAKISTAN, HONGKONG, MALAYSIA, PHILIPPINES, TAIWAN
30
BANGLADESH, BRAZIL, MACAU, SRI LANKA, CAMBODIA, ARMENIA, SINGAPORE, MALDIVES, GERMANY.
35
ANTIGUA, RUSSIA, UKRAIN, THAILAND, MEXICO
40
CANADA, DJIBOUTI
45
ITALY, PALESTINE, TRINIDAD & TOBAGO
50
AUSTRIA, MADAGASCAR, BERMUDA, UNITED STATES OF AMERICA, EL SALVADOR, FRANCE
55
INDIA
75
*Tariffs subject to change without notice
Notes:
Tariff applicable as from16/07/07
Above tariffs are only indicative and subject to changes without prior notice
* For Saudi Arabia, Dubai and China, only incoming calls are possible since local network does not support USSD Call back. Therefore, customers are advised to refresh their balance before departing for these three countries
Please note that for Egypt, the only operator allowing USSD Call Back is VODAFONE
Therefore customers are advised to do a manual network selection on their mobiles and choose Vodafone as their preferred network to be able to roam in Egypt
ALGERIA, CAMEROON, GHANA, IRAQ,ITALY, LESOTHO, MALI, MALTA, NETHERLANDS, SEYCHELLES, SIERRA LEONE, SPAIN, TANZANIA, THAILAND,TURKEY,VENEZUELA
12
D
AUSTRIA, CANADA, HONG KONG, JORDAN, MACAU, MALAYSIA, PORTUGAL, U.S.A, MEXICO.
14
E
ANTIGUA, BERMUDA, BRASIL, DOMINICAN REPUBLIC, INDIA, JAMAICA, MOROCCO,PALESTINE, TRINIDAD&TOBAGO
16
F
ANDORRA, ISRAEL, LAOS
22
G
MALDIVES, ETHIOPIA
25
H
GAMBIA, ICELAND
35
*Tariffs subject to change without notice
Notes:
Tariffs applicable as from 16/07/07
Above tariffs are only indicative and subject to changes without prior notice
SMS is also possible in countries like China, Dubai, Israel, Saudi Arabia, where USSD call back is not possible
SMS in Tchad is currently free of charge until further notice
MMS
Roaming MMS
Payment Choices
Anytime Anywhere
You can choose from a host of convenient payment options only with Emtel. Walk into any Emtel showroom and make your payments by cash, cheque or credit card. You can also opt for easy payment options like direct debit.
Direct Debit
Benefit from a Rs 25 discount on your access fee each month! Simply settle your account securely through direct debit. Direct debit can be done with the following banks: Bank of Baroda, Banque des Mascareignes, Habib Bank, MPCB, MCB, SBM, Barclays, and HSBC.
Download your application form ( Direct-Debit-form.pdf ) now or visit one of our showrooms and let us do the rest.
Quick Tips before Roaming
Check your roaming service status and ensure that you have no outstanding payment in order to avoid service interruption while roaming
Check whether the country you are visiting supports Emtel roaming service
Find out what the network frequency is in the country you intend to visit as roaming in different countries may require different GSM standard mobile phones. Please note the following:
Roaming in a GSM900/GSM1800 network requires the use of dual band mobile phones
Roaming in a GSM1900 network requires the use of tri-band mobile phones
Make sure your mobile phone's Network Selection is set to 'Automatic' mode. This is to ensure that you will not have any problem staying connected. So when you're in a foreign country, just switch on your mobile phone and it will automatically search for a network, based on signal strength. For information on Network Selection setting, please refer to your mobile phone's manual as setting procedures of mobile phones differ from one to another
Please make sure that "Call Barring Outgoing" and "Call Barring Incoming" for international calls are not active so that you can make and receive international calls while roaming. All incoming calls answered will be billed at IDD rates
Don't forget to bring spare batteries, charger and travel adapter
Pre-program your frequently-dialed numbers on your mobile phone for convenience
When you arrive at your roaming destination
To start roaming, you just have to activate your mobile phone and select your preferred roaming network. You can do this automatically or manually by following the instructions on your phone menu. Remember that you can only select the networks of operators with whom Emtel has established roaming agreements.
You can make and receive calls on your mobile phone once the name of the network appears on the screen
On most phones, the triangular roaming icon will appear on the LCD screen of the phone confirming activation of the international roaming service
Making calls when roaming overseas
Here are some steps and examples to guide you through. They are as easy as making normal calls.
POSTPAID
To call a local fixed line
For example, while you're roaming in UK, to call a local fixed line in UK, key in <Area Code><Telephone Number>.
To call a local mobile phone line
For example, while you're roaming in UK, to call a local UK mobile phone line, key in <Network Code><Mobile Phone Number>.
To call an Emtel mobile phone
To call an Emtel mobile phone while roaming, key in <+><Country Code><Mobile Phone Number>.
To call an international line in another country
For example, to call Australia while you're roaming in UK, key in <+><Country Code><Area Code><Telephone Number>.
+ denotes International Access Code.
PREPAID
To call a local fixed line
E.g. while roaming in UK, to call a local fixed line, key in <*123*><00><country code><fixed line number><#> and press ok
To call a local mobile phone line
E.g. while roaming in UK, to call a local UK mobile phone line, key in <*123*><00><country code><mobile number><#> and press ok
To call an Emtel mobile phone
To call an Emtel mobile phone while roaming, key in <*123*><Mobile number><#> and press ok
To call an international line in another country
For example, to call Australia while you're roaming in UK, key in <*123*><00><country code><mobile number><#> and press ok
To check your balance
Key in <*122#> for balance query
To recharge your prepaid account
Scratch cards: key in <*121*><pincode#> and press ok E-pin* Easy Transfer
*Available only in countries where Emtel has SMS agreements
Charges
Once International Roaming has been activated on your Emtel phone, you can stay in touch from anywhere in the World.
Visit one of our showrooms or call our Customer Care on 498 9898 to know more about prices.
Activation
Feel at home wherever you are, with the widest roaming coverage. Your Emtel phone will make sure you're always just a call away.
Activating roaming service
No deposit needed for Prepaid customers! Visit any of our showrooms or call our Customer Care on 498 9898 for more info.
FAQs
FAQ
Why do I need to fill-in the carrier pre-selection form? If you do not fill-in the form, you will not be able to make international calls using '00' or '+'. Even if you have pre-selected EmtelWorld, you can still use another ILD operator on a call-by-call basis by using '0X0' access codes.
What will happen if I do not fill in the carrier pre-selection form? As from the 1st of July 2004, all calls effected using '00' or '+' will not be processed and you will hear an announcement asking you to contact your access provider to pre-select a carrier or use a '0X0' access code.
You can fill-in the form after the 1st of July 2004, you will then be able to dial IDD calls using '00' or '+'.
Can I cancel this pre-selection at any time? You can cancel a pre-selection at any time by sending a letter to this effect to Emtel. This will not infringe on your rights to have any other carrier pre-selected at any other time.
Can I pre-select EmtelWorld from a fixed line (MT), or another mobile operator? Yes, you can from a fixed line (MT) and MTML.
Can I choose another ILD operator as default carrier? If yes, how can I do it? Yes, you have to contact the other ILD operator, as we do not know what their conditions for provision of ILD services are.
Can an Emtel subscriber use an EmtelWorld pre-selection form to pre-select another ILD operator? No, subscriber must use a form from the desired ILD operator.
How is the billing done for ILD calls handled by other ILD operators? In some cases, billing is done by Emtel (e.g. for I-Telecom), but in most cases the billing is done by the other ILD operator. In this case, you will receive a bill from Emtel for your mobile calls (including the local airtime for the IDD calls) and a second bill from the ILD operator.
What is the difference between 0X0 and 320 xxxx numbers? 0X0 numbers have been assigned for Conventional IDD calls and 320 xxxx for Internet Telephony.
What is the difference between Internet Telephony and Conventional Telephony? The Quality of Service cannot be guaranteed on Internet Telephony as it goes through a network over which the carrier/ILD operator does not have control. Conventional Telephony uses direct links between carriers and thus the carriers can control the quality.
Tariffs for 030
Band 1 Countries (Rs 9 per minute)
Alaska Albania Algeria American Samoa Andorra Angola Anguilla Antigua Argentina Aruba Australia Austria Bahamas Bahrain Bangladesh Barbados Belgium Belize Benin Bermuda Bhutan Bolivia Brazil British Virgin Islands Brunei Bulgaria Burundi Canada Cayman Islands Central African Republic Chile China Colombia Congo Brazaville Costa Rica
Croatia Cyprus Czech Republic Denmark Dominica Dominican Republic Ecuador El Salvador Estonia Finland France French Guiana Georgia Germany Ghana Gibraltar Greece Guam Guatemala Hawai Hong Kong Hungary Iceland India Indonesia Iran Ireland Israel Italy Ivory Coast Jamaica Japan Kazakhstan Kuwait Kyrghyzstan
Laos Lebanon Liechtenstein Lithuania Luxemburg Macau Madagascar Malawi Malaysia Mexico Moldova Monaco Mongolia Mozambique Namibia Netherlands Netherlands Antillas New Zealand Nicaragua Niger Nigeria Norway Palestine Authority Panama Peru Philippines Poland Portugal Puerto Rico Reunion Russia Rwanda San Marino Senegal Seychelles
Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Swaziland Sweden Switzerland Taiwan Tajikistan Thailand Tanzania Togo Trinidad & Tobago Tunisia Turkey Turkmenistan Uganda Ukraine United Kingdom Uruguay US Virgin Islands USA Uzbekistan Venezuela Yemen Yugoslavia Kosovo Yugoslavia Serbia Yugoslavia Montenegro Zambia Zimbabwe
Band 2 Countries (Rs 15 per minute)
Afghanistan Armenia Azerbaijan Belarus Bosnia Bosnia and Herzegovina Botswana Burkina Faso Cambodia Cameroon Cape Verde Chad Comores DR of Congo Egypt Equatorial Guinea Eritrea
Ethiopia Faeroe French Polynesia Gabon Gambia Grenada Guadeloupe Guinea Republic Guyana Haiti Honduras Jordan Kenya Latvia Lesotho Libya Macedonia
Maldives Mali Malta Martinique Mauritania Mayotte Montserrat Morocco Myanmar Nepal New Caledonia Oman Pakistan Paraguay Qatar Rumania Saipan
Saudi Arabia Sierra Leone Somalia St Kitts & Nevis St Lucia St Vincent & the Grenadines Sudan Suriname Syria Tonga United Arab Emirates Vietnam
Band 3 Countries (Rs 50 per minute)
Antarctica Ascension Cook Cuba Diego Garcia Djibouti East Timor Falklands
The billing pulse is not being changed; i.e. initial period of 30s and per second thereafter.
MCB Refill – Internet Banking
You have an MCB bank account? Apply for Internet Banking at your nearest MCB branch and you will be able to refill your Emtel prepaid account by login on the MCB website. The amount chosen will be automatically debited from your bank account.
ATM
Recharge your account with your debit or credit card on the ATM of the following banks: MCB, SBM, MPCB and FCB. You can even recharge accounts of family and friends.
EPin
Emtel EPin is an exclusive and paperless recharging facility for Emtel Prepaid customers. Your account will be recharged instantly and you will also get an SMS confirming the same. You can recharge your account with any amount starting from Rs 20 till Rs 1,000. Just visit one of our EPin dealers, give him your Emtel number and the amount you wish to recharge with.
What is Emtel EPin?
Emtel EPin is a new electronic system that enables you to recharge your prepaid account by SMS without using scratch cards and entering the pin number on your mobile.
Recharging you prepaid account has never ever been so SIMPLE, RAPID and EASY!
With Emtel EPin, you can now:
Recharge SMALL amount, as from Rs. 20 (VAT incl). CHOOSE any amount of recharge you want (from Rs.20 up to Rs. 1,000). Recharge EASILY & INSTANTLY -No hassle of scratch cards and pin number. Recharge your friends' prepaid account REMOTELY.
How Emtel EPin works?
Visit the nearest authorised Emtel EPin retailer & Choose which amount you want.
You can buy any amount between Rs. 20 & Rs. 1,000 in a single recharge transaction. Note that the amount you pay will include the VAT chargeable.
For e.g.: If you request a Rs. 100 recharge, you will get Rs. 86.95 as prepaid credits and Rs. 13.05 will be charged as VAT.
Give your mobile number and the amount you wish to recharge to the retailer.
Our Emtel EPin retailer will use his mobile handset equipped with the EPin system to recharge your prepaid account. You must give your mobile number so that he can send the credits on your number. The retailer will also ask you to confirm the amount and number before sending you the credits.
You will get a confirmation by SMS if the recharge is successful.
The SMS will indicate the amount of recharge you have requested, the amount credited to your prepaid account and the VAT amount charged. That's It, You're Done!
Useful Tips
Ensure that you are at an authorized Emtel EPin retailer before you buy credits.
To make sure you give your proper phone number to the retailer, dial *111#. Your number will then appear on your phone screen and you can show it to the retailer.
Check your balance before and immediately after recharge by dialling *122#. Call our Customer Care on 4989898 if you did not receive any recharge.
Verify if the SMS you receive is from the following number +8746. This is the ONLY number of the Emtel EPin System.
Frequently Asked Questions
Which amounts of recharge are available? The minimum amount you can purchase is Rs.20 worth of credit (i.e. credit + VAT amount) up to a maximum of Rs.1, 000 (credit + VAT included). You can only purchase recharge in whole amount in rupees and NOT in cents. Note that the amount you request will already include the VAT. 15% of the amount will be deducted as VAT and the remaining will be recharged on your prepaid account as credits.
Is it possible to have a recharge of more than Rs.1, 000? Yes in that case the EPin retailer will recharge your account first with Rs.1, 000 (including VAT) and any additional top ups until the amount requested is met.
How long is the E-Pin recharge valid for? 15 days for any amount between Rs. 20 & Rs.49. 30 days for any amount between Rs.50 & Rs.124. 90 days for any amount between Rs.125 & Rs.1, 000.
Can I recharge my account through Emtel EPin when I am abroad ? Yes* you can.
*In all countries where Emtel has roaming agreements.
Tips
Lost your SIM card?
No need to worry about your mobile number if this happened to you. All you have to do is visit your nearest Emtel showroom with your ID card and we will provide you with a new SIM bearing the same mobile number you had previously. Tarif: Rs. 75
Want to check your balance?
So simple, so easy and it's Free!
To Check Balance Type *122#. Then press (send).
Prepaid Scratch Cards
Pick from any of the following Prepaid Scratch Cards and stay connected.
Emtel prepaid cards are currently available in denominations of Rs 50, Rs 125, Rs 225 and Rs 475 (All VAT excluded).
Available for your convenience at leading retail outlets of Emtel and more than 5000 dealers and convenience stores across Mauritius.
To Refresh account
Type *121*pin#. Then press (send).
The "Pin” means the 12 digit number that appears at the back of the scratch cards.
Offers and Features
With Emtel Prepaid you no longer have to worry about monthly rental.
Advantages Want to go mobile instantly? Or just visiting Mauritius and Rodrigues? An Emtel Pre-paid connection is just what you need. Emtel prepaid gets you connected and talking in minutes with free calls offered in the pack and exciting value-added services.
Per second billing
Free unlimited balance check per day
Get notified by an SMS 3 days before your card expires
Access to 3G/HSDPA mobile internet
Access to Emtel mobile TV/Soccer news/Weather forecasts
Recharge your prepaid easily. Electronic recharge amounts as low as Rs. 20 and prepaid scratchcards ranging from Rs. 50 to Rs. 475 (VAT excl.).
BlackBerry® Curve™ 8310
OVERVIEW
Featuring a metallic finish, clean lines and soft edges, the BlackBerry® Curve™ 8310 smartphone is the smallest and lightest BlackBerry® smartphone ever to come with a full QWERTY keyboard.
It’s packed with incredible features*, including a camera, a multi-media player, built-in GPS, expandable memory, Voice Dialling, BlackBerry® Maps and trackball navigation. Plus, you get all the core functionality you’ve come to expect in a BlackBerry smartphone—email and text messaging, instant messaging, web browser and advanced phone functionality.
See how Emtel can make your international calls easier
Conventional 030
Fixed line and postpaid international calls Emtel’s postpaid and fixed line international service is for customers who demand high-quality international calls and assurance of instant access to high-quality international network. It is tailored for customers who make business calls and those who insist on getting the clearest call quality, fastest contact and most reliable connection to friends and family anywhere in the world.
It provides customers with the fastest and most direct means of calling over 240 destinations worldwide. Emtel International Service is available on any fixed telephone lines and mobile phones with IDD facility.
Emtel has direct high quality routes to North America, Europe and Asia and this gives you the most direct and immediate access to high quality international call networks so that you can be assured of the finest and clearest call quality to anywhere in the world. Emtel transfers the CLI of the caller to the other network where possible. We monitor the service quality on a daily basis and ensure that there is no degradation in service quality.
Hassle-free Access International calls can be made from any fixed and mobile line. Simply include 030 at the beginning when you dial the international number.
Assured Reliability With Emtel’s international carriers’ network and premium infrastructure managed for robust routing and redundancy, you can be assured of the fastest and most reliable international call connectivity to business associates, friends and family overseas. Emtel is connected to international carriers using both submarine cable and satellite links for redundancy.
Widest Global Coverage Emtel international service allows you to reach anyone, anywhere with connections to more than 240 destinations worldwide. Whether you want to call someone in Antarctica or on a ship in the middle of the Indian Ocean, Emtel will be able to route your call.
Dedicated Customer Support and Customer Care To ensure that we’ll always be there for you, we have a dedicated Account Management team as well as customer service to attend to all your international call enquiries. If you have queries about Emtel’s International service, encounter difficulties in making an overseas call, or require operator assistance in making an overseas call, you can call 498 9898.
Single Bill Convenience You can choose to consolidate all your IDD charges into your existing mobile bill for your convenience. We can also provide you with itemized bills.
Affordable Tariffs Emtel offers very high quality communications at affordable tariffs.
Emtel bills its subscribers on a per second basis after the initial pulse of 30s.
Activating the number of this service Visit any of our showrooms, fill an agreement form and you will be activated within minutes. It’s as simple as that.
BlackBerry® 8300 Curve
OVERVIEW
Featuring a liquid silver finish, clean lines and soft edges, the BlackBerry® Curve 8300 smartphone is the smallest and lightest BlackBerry® smartphone ever to come with a full QWERTY keyboard.
It’s packed with incredible features*, including a camera, BlackBerry® Maps, a media player, expandable memory, Voice-Activated Dialing, tethered modem and trackball navigation. Plus you get all the core functionality you’ve come to expect in a BlackBerry® smartphone email and text messaging, instant messaging, web browser and advanced phone functionality.
The new BlackBerry® 8707 Wireless Handheld™ represents a breakthrough in wireless connectivity. The first true business 3G wireless handheld.
The power of 3G, combined with advanced industry hardware, software and network technologies, in a single lightweight, stylish device, with full QWERTY keyboard. Email, attachments, applications, phone and Internet.
Message delivery is automatic, instant and secure over the network. Email is encrypted so it can't be read by anyone other than the intended user. And if a device is lost or stolen the service can be blocked instantly.
BlackBerry® by Emtel is a distinct, integrated handheld solution that has altered the technology landscape around the world and now not only in Mauritius but also in Rodrigues.
You'll have access to a wide range of applications which include e-mail, phone, intranet, Internet, SMS and personal information management applications operating over Emtel's GSM/GPRS/3G network. Stay connected to your colleagues, customers, friends and family - from anywhere, anytime.
BlackBerry® Internet Service
Access your corporate or personal email accounts including Hotmail, Yahoo, and POP3/ISP with the BlackBerry® Internet Service™. Maintain up to 10 email accounts without involving any Server software or needing IT support.
BlackBerry® Internet Service™ allows you to send and receive email and add up to 10 supported business and personal email accounts to your BlackBerry® smartphone. It's perfect for:
Individuals with mobile lifestyles who want to stay in touch with colleagues, friends and family, on the go.
Small & medium sized businesses that do not house IT resources.
Email on BlackBerry® smartphones BlackBerry® Internet Service™ can be configured with any POP3/IMAP email account, whether personal or business.
And if you are a Hotmail, Gmail or Yahoo mail user, you can configure it directly on your BlackBerry® smartphone without needing to enable POP3/IMAP.
What's more, you can even receive your business emails, if your MS Outlook supports Web Access.
Messaging on BlackBerry® smartphones BlackBerry® Internet Service™ supports Yahoo® Messenger and Google Talk™ to keep you connected with all your contacts through instant messaging.
Features
10 Email Accounts: You can add up to 10 business and/or personal email accounts easily and configure each one individually though the internet or from your BlackBerry® smartphone. Organizer: Stay updated with timely access to Contacts, Calendar, Tasks, Memo pads - even when you're away from your desktop.
Instant Messaging: BlackBerry® smartphones support Instant Messaging with Yahoo® Messenger and Google Talk™, so you can stay in touch with your contacts while on the move. Browse the Web: With the BlackBerry® Browser, you can access the Internet, wherever you are.
Unique BlackBerry® Email Address: You have the option to choose a unique BlackBerry® email address. Messages sent to this address are received and stored right on your BlackBerry® smartphone. View Attachments: Check all the most widely used attachment formats including JPEG, BMP, TIFF, Microsoft® Word, Excel and PowerPoint®, Corel® WordPerfect® and Adobe® PDF. Easy set up: Set up your email accounts in just a few clicks. You can do it online at your computer, or right from the smartphone itself. The set up does not need any server installation or IT resources.
Benefits
The BlackBerry® solution provides the power of wireless technology to Small & Medium sized businesses, without draining its financial or IT resources.
The BlackBerry® solution turns time to your advantage, with access to email, mobile phone, organizer, contacts and the web.
With a BlackBerry® smartphone in your hands, you can work more efficiently, leaving you with more time to spend with your family and friends.
While at work, you can stay connected with family and friends with access to Yahoo, Gmail, Hotmail etc.
BlackBerry® Connect
BlackBerry® Connect™ technology brings the advantage of BlackBerry® functionality to a wide range of handsets. You can send / receive your mails, view attachments, update your calendar and much more, in sync with your mail server from a device of your choice.
Features
BlackBerry® Connect technology allows access to BlackBerry® wireless solutions, including BlackBerry® Internet Service™ and BlackBerry® Enterprise Solution. Push Mail: Emails are delivered directly to the inbox on your BlackBerry® enabled device, without needing any prompting from you.
Wide variety of supported devices: BlackBerry® Connect software can be installed on a wide variety of phones from manufacturers such as Nokia.
Attachment viewing: View attachments in popular formats like Microsoft® Word, Excel® and PowerPoint® , Adobe® PDF, HTML, and images such as JPG, BMP, GIF.
Additional features with BlackBerry® Enterprise Solution
Security: Ensures confidentiality of data transfer with Triple DES encryption.
Wireless calendar synchronization: Allows for desktop and device calendars to remain consistent and up-to-date with automatic, wireless calendar synchronization.
FAQ General
What is BlackBerry® Connect? BlackBerry® Connect allows access to your personal / business mails using the proven BlackBerry® push technology on a device of your choice. Thus, you enjoy all the benefits of BlackBerry® on your Nokia E-Series handsets.
How to sign up for BlackBerry® Connect service? You can call Emtel Customer Care or visit your nearest Emtel showroom to sign up for BlackBerry® Connect service.
On which handset models can we avail BlackBerry® Connect services? BlackBerry® Connect compatible handsets include: Nokia E-Series: E50, E60, E61, E61i, E62, E65, E70
Can the same handset be used for both BlackBerry® Enterprise Service and BlackBerry® Internet Service? Yes. The only difference will be the set up and configuration of the handset.
What is the difference in features between BlackBerry® Enterprise Solution and BlackBerry® Internet Service™ for BlackBerry® Connect devices? The following table compares BlackBerry® Connect features for the BlackBerry® Enterprise Server with BlackBerry® Connect features for the BlackBerry® Internet Service™.
Features
BlackBerry® Enterprise Solution
BlackBerry® Internet Service™
Push technology
Yes
Yes
Integration of personal email accounts
Yes
Wireless email synchronization
Yes
Yes
Email attachment viewing
Yes
Yes
Remote address lookup
Yes
Wireless calendar synchronization
Yes
Triple DES security
Yes
IT policy enforcement and centralized management
Yes
Single mailbox integration
Yes
Note: BlackBerry® Connect features may vary by BlackBerry® Connect compatible device.
How is BlackBerry® Connect different from the other PDAs? BlackBerry® Connect is based on Push Mail technology wherein the emails are pushed automatically to your handset as soon as it reaches your mail server. Thus, there is no hassle of dialing in or downloading.
As against this PDA phones currently do not support Push E-mail. For PDAs, you would need to configure the POP3/IMAP application to periodically pull email from your ISP account.
How many e-mail accounts can be configure with BlackBerry® Connect? BlackBerry® Enterprise Solution subscribers can configure their single business mail account on Microsoft Exchange / Lotus Domino / Novell GroupWise.
Subscribers using Nokia E-Series phones can configure 2 e-mail accounts.
What types of attachments are supported on Nokia phones? The following attachments may be viewed on your Nokia with BlackBerry® Connect:
Adobe PDF 1.1, 1.2, 1.3, 1.4 (.pdf)
MS Excel 97-03 (.xls)
MS PowerPoint 97, 98, 2000, and XP (.ppt)
MS Word 97-03 (.doc)
Corel WordPerfect 6-2000 (.wpd)
ASCII Text (.txt)
HTML (.htm, .html)
ZIP Archives up to 2.6 and non-nested (.zip)
What is the attachment size permitted with BlackBerry® Connect? To view an attachment with BlackBerry® Connect, the maximum attachment size permitted is 60 KB.
Where can we find the PIN for a BlackBerry® Nokia phone? To locate PIN & IMEI on a Nokia E-Series device: BlackBerry® Messaging > BlackBerry® > Options > BlackBerry® Settings or Settings.
What is the largest message size that can be sent to the handset? Messages are sent to the handheld in 2 KB parts. You can request for the rest of the message by choosing the "More" option.
Usage - How to set up business mail accounts on MS Exchange, Lotus Domino with BlackBerry® Connect? BlackBerry® Enterprise solution set up on BlackBerry® Connect can be done via the Desktop Manager for that handset.
What is 3G?
Emtel 3G adds mobility to your already mobile life.
3G is an industry term for the third generation of mobile wireless communications. It allows you to enjoy richer mobile multimedia services, faster mobile internet connection and a host of exciting contents and applications.
Benefits of 3G 3G allows up to 6 times faster downloading speed than today's GPRS (up to 384kbps, equipment dependent). With 3G, you can now send and receive information, including video and music, over the mobile network at a higher speed.
3G enriches your mobile experience through:
Face to face communication via video calling
Faster web and WAP browsing
Better quality video and audio streaming
High speed downloads of video clips and full mp3 tracks
Mobile TV
FAQ
What do I need to do to enjoy 3G services? You will need to be on Emtel’s 3G network with a 3G handset/data card having a 3G activated SIM card to enjoy 3G services.
Where can I buy a 3G phone? You can purchase a 3G phone at our customer care in Rose Hill and any of our showrooms.
Can I use my 3G phone if there is no 3G coverage? Yes. You will be able to log on to Emtel 2G/2.5G network.
Can I communicate with my friends who are not on 3G? Yes. Communication between 3G network and 2G network are supported. You can call/sms/mms your friends who are not on 3G as usual.
I am an existing customer. Do I need to change my SIM card to enjoy 3G services? No. You just need to activate 3G on your SIM Card.
What's the difference between Video Streaming and Video Downloads? With video streaming the video file remains on the server, the initial part of the video is copied to a buffer on your 3G phone and than after a short delay, starts to play and continues as the rest of the file is being pulled down. The video will not be stored in your phone.
With video downloads, the entire video file is downloaded and stored in your phone before you will be able to view the video.
Wimax
Introducing Emtel Wimax
Emtel, the leader in mobile technology in Mauritius, is offering the best internet technology through Emtel Wimax to professionals and businesses alike. A separate and dedicated DATA network has been created for Emtel Wimax so as to provide the best quality of service as possible.
How does it work? Emtel Wimax offers a fixed wireless connection for subscribers. The service is offered through an external antenna which is connected to an indoor unit through an Ethernet cable. The external antenna is wirelessly connected to an Emtel Wimax base station.
From the indoor unit, the customer has the possibility to make his own network using a router. A wired or wireless network can be created depending on the type of router used.
Types of connections offered
Emtel Wimax Professional is a shared internet service, suitable for small and medium businesses (SMEs) and high internet users. Characteristics of Emtel Wimax Professional are as follows:
Emtel Wimax Business is an internet service which allows for Committed Information Rates "CIR". This means that, unlike a shared Internet service, Emtel provides capacity, equivalent to the amount of CIR you have chosen, within the Wimax base station you are connected to, for your internet needs only. Henceforth, the number of customers on the Emtel Wimax network will have no effect on your CIR.
Emtel Wimax VPN allows for the setting up of a Virtual Private Network (VPN), within which information can be exchanged in a private and secured way among various branches/offices of a company. It is a Point to Multipoint system. This means that no matter how many branches you connect via the VPN, you will still only need one antenna at your Head Office/IT centre.
Emtel Wimax Services
Up to 2 Mbps
24/7 Access
Unlimited Download/Upload
Symmetric Connection
Commited Information Rate
Fixed/Public IP Address
Emtel Wimax Professional
Emtel Wimax Business
Emtel Wimax VPN
Video Call
Get face-to-face with Emtel Video Calling
Wherever you are, whatever you're doing, share it with others in real time. Maybe you've made it to the front row at a concert or maybe you're out shopping and just need a second opinion. Video calling takes you wherever you want to go - it lets you see who you're talking to as if they're a few feet away.
With your Emtel, you can even video call your friends and family in Rodrigues and vice versa!!
How do I use video calling?
Making a video call When you and your friend both have 3G mobiles and are in 3G coverage, Video Calling each other is as simple as voice calling. Just dial. The only difference is you press the Video Call button instead of the voice call button. Then hold your mobile in front of you, and watch your screen. You'll know you're within Emtel 3G coverage because your mobile will show a little 3G symbol.
Receiving a video call If someone Video Calls you while you're in coverage, your mobile shows an icon on your mobile screen. To answer, press the Video Call button. You can even turn the camera off and have a normal voice call if you'd rather not be seen! Charges Prices are same as for a voice call so enjoy sharing those special moments in real time!
International Video Calls Now you can even see your friends and family when you or they are abroad. Video calls are available even in roaming. Take the dear ones with you in holidays or work trips and keep them close as if you were besides them.
Click here to check the list of countries where this service is available
FAQ
What do I need to be able to use Video Calling? You need a 3G mobile, 3G coverage and activated 3G access.
Why can I make a normal voice call to my friend's Video Calling mobile, but not a Video Call? You or your friend is probably out of 3G coverage.
I have the 3G coverage symbol on my mobile, but my Video Calls keep on getting the message "Call Failed" – why? If both you and the other party are in 3G coverage, you may have a Video Calling bar on your account. Please call customer services for assistance. Otherwise, there may be very heavy network congestion.
Why can't I make a Video Call even though I'm within 3G coverage? This may be because of any of the following:
The person you are calling does not have a 3G Video Calling capable mobile
The person you are calling is not within 3G coverage
The person you are calling has his mobile switched off
The person you have called is already on a Video Call
Video Surveillance
Video Surveillance with Emtel
Get connected and set your fears and worries aside. With video surveillance, it doesn't matter where you are or what time it is - you can "check-in" on your loved ones at home or the team at the office whenever you feel like it.
Video surveillance is the latest in mobile security - offering you the freedom to view LIVE images or videos captured from the installed camera system.
All this through your Emtel 3G mobile phone, anytime, anywhere. Try it out for yourself!
User Guide
Things you need beforehand Before subscribing to video surveillance, you need to ensure you've got the basic requirements listed below. You're good to go if you have:
A video surveillance card
A PC/laptop with an internet connection*
Video cameras
An Emtel 3G
*Note: Internet connection is necessary for this service as the video streamed out from the end-user's cameras will be streamed through the Internet, transferring the video feed to your Emtel 3G mobile phone.
Package Users
Subscription
Monthly Fee Rs **
Price for extra 100 Kb Rs **
1 GB
399
0.22
2 GB
749
0.22
5 GB
1499
0.22
10 GB
2499
0.22
*In countries where Emtel has roaming agreements. Please contact us for tariffs. **Prices exclude VAT and are subject to change without notice.
What is it? Know approximately where you are in Mauritius (with information originating from the nearest cellsite).
How is it useful ? Easier to locate oneself.
To activate this service, go to Network Settings on your mobile
How much it costs? Free.
Availability Post-paid Yes Pre-paid Yes
6 party conferencing
What is it? Call up to 5 of your friends or business partners and talk with all of them at the same time.
How is it useful ?
Have a virtual business meeting with up to 5 people at different locations and even when traveling abroad*
And get your problems sorted out within seconds through quick and real time decision making
Also, bring flexibility in your time management
Thus, save time and gain competitive advantage
*In countries where Emtel has roaming agreements
How much it costs? Initiator pays for all the persons he calls for the conference. E.g. if a person initiates a conference call with 2 persons he pays for calling the 2 persons.
Availability Post-paid Yes Pre-paid Not Yet
Closed User Group
What is it? Closed user group is a tailor made network plan where company mobiles are connected within a restricted circuit.
How is it useful ?
Reduces the rate of Office > Mobile and vice versa calls
Save up to 83% on Mobile to Office calls
How much it costs? Mobile to Office Calls at Rs. 0.009/per second instead of Rs. 0.055/per second. Availability Post-paid Yes Pre-paid Not Yet
Messaging
SMS
What is it ? Send text messages to your friends.
How is it useful ?
Stay in communication even when you cannot make a call
Easy way to use
Convenient
Free delivery reports allow you to know exactly when your message has been delivered
How much it cost
60 cts for prepaid
50 cts for postpaid
Availability Post-paid Yes Pre-paid Yes
Delivery Report – Exclusivity from Emtel!
Free delivery reports allow you to know exactly when your message has been delivered. Just type an exclamation mark '!' at the beginning of your SMS and you will be notified when your message is delivered.
You can also activate this function if available on your mobile.
Mobile Fax
What is it ? Receive your fax directly on your mobile, anywhere, anytime. How it works?
Using your Mobile Fax
Activating your fax
When fax is activated at Switch
Go to Divert Menu on handset
Divert 'All Fax calls' on +230131
Choose 'Activate'
As soon as a fax is received, subscriber is notified by a SMS.
Receiving a fax message
Dial 131
Enter Password followed by #, as requested by prompt
Printing the fax
Dial 3 0 (Fax Number) # 2
Forwarding a fax to another Emtel GSM
Dial 3 0 (Mobile Fax number) # 2
Forwarding a fax to a PC
Dial 3 0 (Phone Number) # 2
How is it useful ?
Have full control over your faxes - You can retrieve your faxes when you decide to and in as many copies as you wish
Privacy - Your faxes are password protected and only you can access them
Convenience - Receive a fax from anywhere in the world
Saves you lots of time - Keep track of your correspondences even when you are not in the office
Receive a fax and a call at the same time
How much it cost
Activation fee : Rs 25.00
Monthly fee : Rs 25.00
Availability Post-paid Yes Pre-paid Not Yet
Call Management
Caller Line Identification (CLI)
What is it ? See the number or name of the person calling you. How is it useful ?
Screen your incoming calls
Prepare your response
Greet your caller by name
Look up a missed or unanswered number
How much it costs ? FREE. CLI Availability Post-paid Yes Pre-paid Yes
Caller Line Identification Restriction(CLIR)
What is it ? Restrict your identity when calling another mobile. Just press #31# before the number and that's it!
How is it useful ? Make surprise birthday calls to your mates.
How much it costs ? Absolutely no charge , exclusively at Emtel.
CLIR Availability Post-paid Yes Pre-paid No yet
Call Forwarding
What is it ? With Call Forwarding, you can forward your incoming calls on other lines. Go to Call Divert on your phone menu and activate the different options available as per your requirements.
How is it useful ? You can still be in touch no matter whether your phone is out of battery or forgotten your phone at home.
How much it costs ?
Activation is free
Call forwarding to your Voicemail is free
Forwarding to any other number costs you the forwarding leg of the call, i.e. the part of the call from your mobile phone number to the number you forwarded to.Call rates varies according to selected tariffs
Call Forwarding Availability Post-paid Yes Pre-paid No yet
Call Waiting and Call Holding
What is it ? This service allows you to handle two calls at a time.
How is it useful ? You'll never miss a call again.
How much it costs ? Absolutely no charge.
Call waiting and Call Holding Availability Post-paid Yes Pre-paid Call waiting Only
MMS
SHOOT 'N' SHARE with EMTEL
Forget emoticons or text messages. MMS makes every moment real as it lets you send picture and video messages, complete with sound and text - all on your MMS-enabled phone! What is MMS? MMS is an abbreviation of Multimedia Messaging Service. It is also referred to as Picture Messaging. With MMS you can send and receive messages (pictures, videos, music, etc.) up to 150 KB in size. However, you need to activate your MMS settings on your phone first. Simply send your mobile make and model followed by the word MMS by SMS to 8080. E.g. Nokia <space>N70<space>MMS to 8080. How much does it cost? It costs Rs. 3.00 to send an MMS to other Emtel subscribers.
Click here to start sharing all those special moments with your loved ones.
Emtel Missed Call Alert
Emtel Missed Call Alert prompts subscribers on any calls that did not reach them due to 'busy', 'unreachable' or 'phone switched-off' instances.
MCA will keep track of all missed calls and collect caller numbers, time, and date of call. Subscribers will be alerted on the missed call via SMS.
How to activate MCA? (Prepaid and postpaid)
Just send MCA R by SMS to 8888 and you're done! You will receive an SMS to confirm activation of the service.
Charges
Prepaid and Postpaid
SMS sent to 8888 cost the same as a normal SMS
A monthly fee of Rs. 10 will be deducted from your prepaid or postpaid account (every 30 days as from date of activation). You will receive an SMS informing you of the same
All incoming SMS are free
Enjoy the following options only with your Emtel
If you have the number of the missed call in your phonebook, the name of the caller will appear instead of 8888* (only if calls have been made from the same number). *Depending on mobile options.
To block a specific number: Send MCA MSG BAR followed by the phone number to be blocked to 8888.
To cancel this function, send MCA MSG BAR DEL followed by the phone number to be unblocked to 8888.
To receive your MCA SMS on another phone number (SMS compatible):
Send MCA MSG DIV followed by the phone number on which you want to receive your MCA SMS
To cancel this function, send MCA MSG DIV DEL followed by the phone number
To switch the service ON and OFF OFF: Send MCA OFF to 8888. ON: Send MCA ON to 8888.
To deactivate Missed Call Alert Send MCA D to 8888.
FAQs
Will I receive MCA SMS if the caller has activated CLIR? If CLIR is activated, MCA SMS will display missed call from "anonymous" for postpaid and prepaid users. If you have activated voicemail, you will get the caller party number in the MCA SMS even if the caller has activated CLIR.
Will I receive MCA SMS for international missed calls? For international missed call, MCA SMS will include the CLI if available. When not available, "anonymous" will be displayed.
If my phone remains switched off for one week, will I receive all MCA SMS? No. Only missed calls from the last 24 hours will be available.
What happens if I have less than Rs. 10 on my prepaid account on the day I will be charged for the service? MCA service will be suspended for a period of 30 days. It can be reactivated automatically anytime during those 30 days provided that you recharge your account. The monthly fee will then be deducted.
If you recharge your account after 30 days, you will have to register again to be able to use the service.
Can I use MCA and voicemail at the same time? Yes. If the caller hangs up before the end of the voicemail message and beep sound, you will receive a MCA SMS and no voicemail SMS.
If caller hangs up after the beep or after leaving his voice message, no MCA SMS will be sent. You will receive voicemail SMS only.
If voicemail has been cancelled on your mobile, you will not receive any MCA SMS.
If only one function of voicemail has been cancelled, e.g. no reply function, you will receive no MCA SMS for "no reply" cases.
Emtel TV
Watch your favorite TV channels on your Emtel phone.
Emtel now brings you television on your Emtel 3G phone - so you can catch up with your favorite serials, news, fashion and lifestyle, music hits and more, on the move.
7 TV channels live with CANAL SAT Maurice
No access fee
Unlimited access (24/7)
Service is also available abroad (in countries where Emtel has roaming agreements)
Available both for prepaid and postpaid subscribers
How does it work? Using Emtel TV couldn't be simpler. You just select the Emtel TV link on wap.emtel.com and choose the channel you want to watch. Programmes are then streamed to your mobile. If you receive a call, the programme will be interrupted automatically, so you won't miss a call while enjoying Emtel TV.
What do I need? To watch Emtel TV, all you need is a 3G mobile. You'll need to have 3G coverage so visit one of our showrooms to activate your 3G settings.
How much does it cost? At only Rs 0.30 per 100 KB, access all 10 Emtel TV channels and watch them as much and for as long as you like - whenever you like.
Now carry your TV in your pocket with Emtel.
Fun with SMS
Come to a world full of fun and excitement - on your Emtel Phone!
TamTam SMS - 333
Keep yourself up to date with Emtel Tamtam SMS anywhere, anytime! Obtain a wide range of info daily on your mobile ranging from news, sports, jokes, forex, astrology and much more with Tamtam SMS! It is so simple, just send the right code by SMS on 333 and obtain information instantly! Send Tamtam by SMS to 333 and obtain a list of all services available.
FunFone - 444
Access a great range of picture messages, logos and cool ring tones for your handset and get moving with the hip swinging generation! You have all what you want. A wide range of pictures and logos on themes ranging from Animals, Cartoons, Greetings, Love and much more…
Whether you like Bollywood or Hollywood music, we have it all…
All you have to do is …Send the codes to 444 by SMS to download funky ring tones, logos and pictures messages that match your personality and style!
Exclusively at Emtel, you can even create your own monophonic ring tones and operator logos!
Note: Available on Nokia handsets only
Chat - 777
Feeling bored? Lonely? Unlimited fun and excitement now at your fingertips!!! Log in Emtel Chat mobile service and meet hundreds of people and make new friends…. Chat incognito with hundreds of people across Mauritius and Rodrigues.
It's so easy, you just have to register to the service and login in Chat 777 from any mobile phone using your nickname.
SIM Intelligent Menu If your SIM CARD has intelligent menu integrated on your mobile, you can directly use the sub menus as follows:
Register to the service
Login
Send message
View member
Join room
Logout
E.g. To register, use the sub-menu 'register', write your nick followed by space and your password. Click on 'Send'.
DESCRIPTION
CODES TO SEND TO 777
EXAMPLE
To Create a private room
CPR <Room Name>
CPR dating
To see room members in a private room
RMP
CPR dating
To invite in private room
IN <Nick 1>,<Nick 2> (n users separated by comma)
IN shania,jenny
To join a private room
JPR <Room Name>
JPR dating
To send message to all users in private room
AP <Message>
AP Hi guys! Welcome to my room
To return to public room
RT
RT
What you need to know on Chat777
How many chat rooms are there? There are 30 chat rooms with topics to suit all your tastes: Romance, Teens, Adults, Music, Movies, Sports, Racing, Gossip, Girls Only and many more!
How to get help by SMS? Send <Help1>, <Help2>, <Help3> or <Help4>.
How many users can chat in 1 chat room? Up to 10 users can chat per room, the 16 th user who logs in will be automatically logged in a second chat room in the same category.
Can I change my nick name? Change your nick name as many times as you wish.
Who can chat? Any Emtel Prepaid or Postpaid user can use this service from a mobile phone.
What will happen if I don't chat for some time? You will be automatically logged off after 30 minutes.
Useful Tips
Erase messages as you read them so as not to overload your inbox.
Emtel Caller Tunes
What is a Caller Tune?
Now you can make your friends listen to their favourite song every time they call you instead of hearing the boring "bip bip" sound. Emtel brings you Caller Tunes.
Play popular songs for as many friends as you like. Choose your song from Bollywood to International hits, whacky sounds to pure instrumental, and more.
You can either set one common tune for all or customise a tune for individual callers.
How to activate Caller Tunes?
Send <sub> followed by a 6-digit password to 8138. Ex : sub123456
To activate a song, send set <Tune No.># to 8138
If you want to set a specific song for one of your friends, send set <Tune No.><phone number> to 8138. Ex: If your friend's phone number is 1234567, send set <Tune No.>1234567 to 8138
Special features
You can have up to 10 caller tunes at the same time on your mobile
One for each or one for all: Choose a default caller tune for all callers or different selections for each of your friends or group of friends!
Random caller tunes: Play all your caller tunes or only certain selection at random
Different times, different caller tunes: Play your favorite song at different times of the day
Charges
Sending an SMS to 8138 costs the same as a normal SMS
Calls to 8138 cost the same as a call to another Emtel number
A monthly fee of Rs. 10 will be deducted from your prepaid or postpaid account on the 1st of each month
Each Caller Tunes costs Rs. 9
Click here to find out the latest add on in our Caller Tunes play list, to assign special Caller Tunes to your special people and much more!
Corporate Information
Background
29th May 1989 - Emtel Ltd became the first mobile telephony operation in the whole Southern Hemisphere. This major step in Mauritian telecommunications history was the fruit of the collaboration of two pioneering groups – The Currimjee Jeewanjee Group, one of the foremost groups in Mauritius, and Millicom International Cellular (MIC) S.A.,based in Luxembourg.
During these 19 years, Emtel has managed to sustain this innovation drive and still today, the Emtel brand itself is the synonym of technology, innovation and high quality.
Milestones
Milestones set by Emtel have thus paved the last decade to bring telecommunications in Mauritius to new heights:
1989
Emtel is the first cellular operator in the Southern hemisphere.
1995
Emtel was one of the founders of Bharti Cellular Ltd with the first Indian GSM network in New Delhi
1996
Introduction of International Roaming in Mauritius
1998
Emtel Ltd was the first company to introduce prepaid system for its customers hence booming the cellular market and creating massive accessibility to mobile communication.
1999
Emtel introduces new modes of communications with SMS, mobile email and 6-party conferencing.
2000
Emtel Ltd was the first to introduce the Short Message Service (SMS), which in the following years will revolutionize mobile communication.
Host of Value Added Services such as Voice Mail - personalized, confidential answering service, SMS, Mobile e-mail, International Roaming Service for those who wish to be accessible whilst traveling overseas, and Mobile Fax among others.
2002
2002 has been marked by the introduction of SMS based information provision and the launch of the first mobile internet portal in Mauritius bringing interaction between web and cellular phone.
2003
Emtel Ltd was the first to integrate music and mobile telephony. The service, JukeBox 135, allows the Emtel subscriber to listen and dedicate songs to any other telephone number.
Emtel Ltd was the first to offer the roaming facility to its Prepaid customers.
Emtel is certified ISO 9001: 2000 by the prestigious BSI, showing commitment to offer a customer-focused and high quality service.
2004
Emtel brings a new way of communicating to Mauritius through Multimedia Messaging.
Emtel launches its International Call Gateway, offering henceforth a complete communication service to its users.
Launch of the WAP portal from where customers can download videos contents, ringtones, games, latest international/sports news and horse racing pictures and videos.
Emtel Video Surveillance: with this service customers are able to monitor their house or office remotely with their Emtel 3G mobile.
November 29th, Emtel launches the first 3G (UMTS) Network in Africa. A real revolution in telecommunications, with new features like video calling, high speed Internet, video streaming and downloading, location based services and high speed WAP browsing.
2005
Emtel introduces Emtel Caller Tunes which allows customers to personalize their phones by choosing a song to welcome their friends and relatives calling them.
2006
March, Emtel initiates the Video Surveillance service which allows customers using a 3G mobile to keep a watch on the place of their choice (residence or office for example).
May, Emtel TV now available on 3G mobile phones. Subscribers can carry their favorite TV shows, music, news and sport channels anywhere they go.
Crystal-clear communications with our high-quality international network
Dial 030 before your international phone numbers directly* from your fixed phone
Per second billing as from the first second
Set up a credit limit according to your needs
Your international calls from as low as Rs. 3.00/minute
Call abroad directly from your mobile phone. E.g. 030 (country code) (correspondent's number)
No need to use international calling cards with long PIN codes etc
Enjoy the best tariffs when using 030 Direct
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Emtel introduces the most affordable BlackBerry® ever
Power the passions you pursue with a smartphone that expresses your style and simplifies your life.
Now you can make your friends listen to their favourite song every time they call you instead of hearing the boring "bip bip" sound. Emtel brings you Caller Tunes.
If you're a full-on Facebook fan, you can change your status and check for new messages, pictures and pokes on your mobile phone. 
OVERVIEW
View bill
Check credit limit
Email & SMS notifications
View PUK 1
View your current services
Request for change of billing address
Emtel EPin is a new electronic system that enables you to recharge your prepaid account by SMS without using scratch cards and entering the pin number on your mobile. 
OVERVIEW
OVERVIEW
OVERVIEW
OVERVIEW
OVERVIEW
OVERVIEW
OVERVIEW
OVERVIEW
OVERVIEW
OVERVIEW
Facebook®
YouTube
Twitter
5 hours of web surfing.
150 e-mails received and sent.
20 e-mails with attachment received and sent.
5 music tracks downloads.
10 minutes of video or trailers.
0.5 hours of online radio.
1 software downloaded (average size : 100 MB)
OVERVIEW
OVERVIEW
OVERVIEW
10 Email Accounts: You can add up to 10 business and/or personal email accounts easily and configure each one individually though the internet or from your BlackBerry® smartphone.
Organizer: Stay updated with timely access to Contacts, Calendar, Tasks, Memo pads - even when you're away from your desktop.
Instant Messaging: BlackBerry® smartphones support Instant Messaging with Yahoo® Messenger and Google Talk™, so you can stay in touch with your contacts while on the move.
Browse the Web: With the BlackBerry® Browser, you can access the Internet, wherever you are.
Unique BlackBerry® Email Address: You have the option to choose a unique BlackBerry® email address. Messages sent to this address are received and stored right on your BlackBerry® smartphone.
View Attachments: Check all the most widely used attachment formats including JPEG, BMP, TIFF, Microsoft® Word, Excel and PowerPoint®, Corel® WordPerfect® and Adobe® PDF.
Easy set up: Set up your email accounts in just a few clicks. You can do it online at your computer, or right from the smartphone itself. The set up does not need any server installation or IT resources.
Push Mail: Emails are delivered directly to the inbox on your BlackBerry® enabled device, without needing any prompting from you.
Wide variety of supported devices: BlackBerry® Connect software can be installed on a wide variety of phones from manufacturers such as Nokia.
Attachment viewing: View attachments in popular formats like Microsoft® Word, Excel® and PowerPoint® , Adobe® PDF, HTML, and images such as JPG, BMP, GIF.
Security: Ensures confidentiality of data transfer with Triple DES encryption.
Wireless calendar synchronization: Allows for desktop and device calendars to remain consistent and up-to-date with automatic, wireless calendar synchronization.
